thyssenkrupp Materials NA is seeking to fill a permanent Outside Sales role based out of Concord location (2821 Langstaff Road, Concord, ON L4K 5C6). Why is this role important? The Outside Sales Representative is responsible to increase profitable sales in a defined geographical area by servicing/developing customers with emphasis on major and target accounts. Research and provide disposition to customer problems and complaints. Define and educate potential customers on company functions and capabilities. Monitor and report industry trends to company management. The incumbent works directly with our warehouse, inside sales representatives and other teams within the company to forge relationships with clients to ensure long term and positive results. Key Accountabilities:
Determine key buying influences at existing and potential customers and establish a working relationship.
Develop a market plan for territory with quantifiable goals and objectives supported by action plans and bench marks for measuring progress.
Assist inside sales on special accounts and/or projects.
Provide assistance to credit managers as required.
Schedule and perform sales calls and/or visits.
Estimate customer’s usage of products and estimates of business units participation.
Conduct training sessions on product and services with both customers and business unit employees.
Follow the transaction pricing that deviates from the business units pricing and report significant occurrences and trends to management.
Communicate customer product and quality requirements to inside sales and operations.
Recommend additions/deletions to product catalogue and company services.
Initiate and monitor E-item inventory requirements.
Provide recommendations regarding current/potential advertising.
Continually increase knowledge of company products, services and procedures.
Continual maintenance and updating of customer database.
Daily downloading, review and follow up of quotes
Daily review of daily sales for customer thank you and order review.
Other duties as assigned
Meets TKMNA Employee Attributes/Competencies
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Qualifications: Minimum Requirements:
2 year college degree or equivalent experience
1 year public/customer interaction
2 years sales experience
Ability to forge relationships with clients to ensure long term and positive results
Capability to identify the best prospecting methods to maintain an unlimited pipeline
Create interest by describing an individual and customer-centric solution
Proficiency with the computer beyond the basic level including any customer relationship management (CRM) system (such as Salesforce).
Fits into our culture by exhibiting the Copper and Brass Sales values (Customer Focus, Accountability, Integrity and Leadership)
Completion/working towards 4 year degree (sales, business, marketing)
3-5 years sales experience
Metallurgy training and/or experience
Public speaking experience
Our offer to you
Safety at work and Healthcare
Safety at work & Healthcare: Highest standards in occupational safety and health, comprehensive programs and measures for safety at work and preventive healthcare with comprehensive coverage and flexible options.
Security for the future
Financial security for your individual retirement plan.
Respect, recognition and appreciation of the contribution of everyone. Regular team - and social events.
Training and continuing developement options. Help to grow alongside with us, in personality and profession.
Compensation and benefits
We offer a lot: Fair working conditions and a reasonable, competitive compensation are the foundation for many more attractive benefits.
Open, tolerant and constructive work environment with a team consistent of diverse views and backgrounds.
We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.