Essential Functions
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Leads and coaches through the company vision, mission, and core values.
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Assumes primary responsibility for efficient, cost effective and profitable operations.
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Prepares budgets and sales forecasts in conjunction with the District Manager.
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Approves within budgetary limits and District Manager approval, all store expenditures for the purchase of supplies, equipment, and expense items.
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Provides consistent coaching and feedback to hold the team accountable to results; you manage the performance evaluation delivery process for all staff, as well as the execution of all job changes in line with company protocol.
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On your sales floor 5 days a week leading your team by example, giving feedback, and coaching in the moment; you are accountable for all areas of training /customer experience.
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Displays a customer comes first attitude by training and holding team members accountable for delivering exceptional customer service, through flawless execution of our We Pass program
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Accountable for the successful selection process, training, and relationship management of your team.
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Responsible for all product/inventory management at your store and support the visual merchandising and sell-through at your store.
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Unpack boxes for inventory as required (boxes can weigh up to 30 lbs.)
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Support in leading a profitable store by enrolling the entire team to achieve your sales plan; you utilize company tools to strategically plan sales targets and labour hours; you accurately track labour hours and budget accordingly.
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Responsible for daily scheduling needs and apply the practices of the company labour optimization beliefs when scheduling to support a great customer experience.
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Ensure staff are compliant on training and mandatory material within the internal Learning Management System training portal.
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Maintain and monitor store inventory levels and support initiatives for loss prevention.
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Ensure that the store is clean, safe, and presentable for customers.
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Management of vacation/LOA/sick requests, including tracking for all staff and you process employee changes appropriately to ensure timely and accurate pay for your team.
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Fully accountable for and oversee the execution of all deliverables within your store, and you perform the role responsibilities of Key Holder and Sales Specialist as needed.
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Support in facilitating successful trainings, performance/development meetings.
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Ensures that all employees fully understand and are utilizing the most current systems i.e. Vend, ADP Workforce Now, etc.
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Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.
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Assists with maintaining strong relationships within the local community and/or participates in local engagement opportunities a volunteer basis (i.e., fundraising, local community events, charity drives, etc.)
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Under the direction of your District Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.
Store Manager determines their own schedule. Preference to cover a range of shifts in order to understand their store.
42.5 hours per week
