Ui/Ux Research Specialist
Baseline Telematics
Québec City, QC
We are seeking a UX Research Specialist to join our Product Management Office and work closely with our marketing and development teams. Your work will range from conceptualizing and forming mobile, website and web portal improvements and features to evaluating the usability and success of our current product usability and marketing touch points.

Responsibilities:
Drive user research and concept development, including persona and scenario development.

Design studies that address both user behavior and attitudes, and generate actionable insights.

Advocate for the user throughout the process of proposing, wireframing, and implementing UX improvements.

Work closely with marketing and product teammates to identify research topics.

Collaborate cross-functionally with design, product management, content strategy, engineering, and marketing.

Participate in recruitment activities for user research participants, including developing criteria, screening participants, creating materials, tracking results, and coordinating incentives as needed.

Requirements:
BA/BS degree or equivalent working experience.

Comfortable launching and iterating quickly and using data.

In-depth understanding of UI design, including knowing how and when to leverage research and testing to inform decisions.

Strong abilities across a broad set of qualitative and user-centered design methodologies.

Working knowledge of quantitative, behavioral analysis and statistics.

Excellent communicator, both verbal and written.

Benefits:
Competitive salary based on experience ($45K to $75K)

Generous group insurance plan

$2,500 annual matching contribution to pension plan

Annual performance bonus

International travel opportunities to meet clients & partners

Flexible working schedule & work-from home

Paid gym membership

Located in a beautiful area at the île-Bigras station of the Deux-Montagnes train line, in Laval