The District Municipality of Muskoka is currently recruiting for a
Case Aide
Posting Date: Wednesday, June 17, 2026
Closing Date: Wednesday, July 1, 2026 @ 12:00 NOON
Starting Rate: $26.87 hourly
Salary Range: $26.87 - $29.44 hourly
Hours of Work: 28 hours per week
Classification: CUPE Inside Class 5
Status: Temporary Part-time (up to 8 months)
This job posting is for an existing vacancy, and it is also being posted internally.
The District:
Muskoka is a great place to live and play, and the District is a four-season municipality passionate about
protecting, servicing and caring for this community. We have opportunities that will allow you to learn, grow and
build your career amongst other ambitious leaders and innovators. We offer a competitive compensation
package and are committed to promoting diversity, accessibility and inclusion. It’s what we do!
The Opportunity:
The Case Aide is responsible for case specific aspects of the programs within Muskoka Community Services.
In consultation with case manager, the case aide performs the duties associated with the provision of service
according to the Acts, Regulations, Muskoka Community Services and District Municipality of Muskoka
policies.
What you will do:
• Screens applicants for departmental programs and conducts a basic assessment of eligibility in
accordance with policy which may include recommendations to managers.
- Initiates outreach to clients and provides crisis intervention specific to the immediate needs of clients by
interviewing, which requires an in-depth knowledge of the individual, external resources, program
components, and the ability to offer appropriate options. May issue emergency assistance as per
legislation, referring unusual cases to Manager.
- Develop and maintain departmental record databases using current technology. Responsible for validation
and interpretation of data in accordance with audit requirements.
- Screens applicants for eligibility to receive mandatory and discretionary benefits, i.e. dental, vision,
employment benefits, funerals, housing applications and issues appropriate paperwork according to
legislation and policy.
- Using departmental software assigns and schedules appointments.
- Liaises between the Case Manager, outside agencies and the client; prepares documentation with the
client for Case Manager signature.
- Work safely and in compliance with relevant statutes and regulations and within the safe work procedures
and directives as established by the District.
- Provides administrative support including but not limited to program specific support, filing,
correspondence, reception, faxing, mailing, etc.
- Related duties as assigned.
What you will need:
• Graduation from a two-year community college program with specialization in social sciences or related
field, or equivalent; one to two years of directly related experience.
- Ability to work in a team-based setting and provide high-level case support.
- Excellent communication, interpersonal, organizational and analytical skills required; and a proven ability to
relate effectively with clientele.
- Must have a valid Ontario Driver’s License
What we are offering:
The District is proud to offer the following benefits with this job:
- OMERS pension
- Work-life flexibility
- Perks and discounts
- Wellness programs
- Fostering and fun environment
- Professional development and education opportunities
- Pay range progression based on length of time in the job and satisfactory performance
The Next Step
If you have the necessary skills, experience and qualifications, and can support our vision and values (RISE:
Respect, Innovation, Service and Equity), submit your application using the apply now link below.
APPLY NOW or visit our
careers page for other opportunities.
