Receptionist (Casual)
Cira Health Solutions LP
Edmonton, AB
Company:
Cira Health Solutions LP
Receptionist (Casual)

Job Description:
Role Summary
Cira Health Solutions is a leading provider of independent medical evaluations and services for a variety of industries across Canada. We are looking to add a casual part-time receptionist to our Edmonton Assessment Center.

The successful candidate would be the “Face” of our organization. They would greet and check in all claimants and assessors whom are all medical practitioners to their scheduled appointment while able to manage the day to day duties of a receptionist e.g answering phones, sending and receiving courier, completing reminder calls for upcoming assessments, up keep of assessment rooms etc.

This is a casual part-time position and the successful candidate must have the availability to work flexible hours Monday to Friday and the occasional Saturdays between 8:00am to 6:00pm.

Responsibilities:
Answering the phones at all times and returning all messages within defined service standards
Responsible for incoming and outgoing mail and courier
Distribute all hard copy medical packages for all services and update database with notes
Check in examinees and verify ID, update database note
Ensure all Intake forms are completed and tracked for internal assessments
Answering claimant questions and providing instructions
Some faxing, photocopying and scanning documents
Maintain the examination rooms and ensure public areas are tidy and presentable
Reminder calls
Recording appointment outcomes
Ordering or Taxis or translation services
Other duties as assigned

Requirement:
Minimum High School completion
1 year Office Experience in a professional services environment
Computer skills with knowledge of Microsoft Office

Professional and client-service oriented
Demonstrated attention to detail
Strong professional communication and interpersonal skills
Professional appearance and demeanor
Ability to adapt and adjust to manage work flow and customer service
Environment/Working Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.