Medical Office Assistant (Full-Time)
Location: Calgary, AB – TotalCardiology Consultation Services (Sunridge)
Schedule: Monday–Friday, Daytime Hours
Employer: TotalCardiology Services
Apply To: [email protected] (Attn: Kerri Cooper)
About TotalCardiology
TotalCardiology is a leader in cardiology consultation and diagnostic services in Calgary. Our Sunridge clinic supports a high‑volume specialty practice dedicated to delivering exceptional patient care. We offer a supportive and collaborative work environment, opportunities for professionaldevelopment, and competitive compensation including benefits.
We are seeking a compassionate and professional Medical Office Assistant (MOA) to join our team.
Position Summary
The MOA provides essential clinical and administrative support for our cardiology consultation clinics. The ideal candidate demonstrates:
- A proven attendance record and strong reliability
- A patient‑focused approach
- The ability to adapt to changing schedules and clinic workflow
- High accuracy, professionalism, and teamwork
Key Responsibilities
Clinical & Patient Support
- Greet and assist patients and staff professionally (in person and by phone)
- Perform patient check‑in; verify information and ensure infection‑control standards
- Room patients and complete measurements (height, weight, waist circumference, ECG)
- Provide test instructions by phone and email
- Prepare charts, schedules, surveys, and clinical documentation
- Book diagnostic tests and follow-up appointments
- Track diagnostic reports and follow up with physicians or offices
Administrative & EMR Tasks
- Respond to inquiries via phone, email, and EMR
- Support referral triage processes
- Upload clinical documents to provincial systems
- Manage faxes, billing entries (Accuro), and daily schedules
- Support assigned physicians with scheduling, test tracking, communication, and billing
- Assist with QA tasks, reporting, and administrative projects
- Handle patient information per the Health Information Act
Team & Organizational Expectations
- Arrive prepared and on time for scheduled shifts
- Communicate clearly and professionally with patients and staff
- Participate in team meetings and collaborative problem solving
- Maintain consistent and reliable attendance
- Adapt to changing clinic needs and priorities
Required Qualifications
- Minimum 2 years of experience in a medical office or healthcare setting
- Strong EMR skills (Accuro experience an asset)
- Proficiency with O365 (Word, Excel, Outlook, Teams)
- Current BCLS certification
- Strong communication and patient‑service skills
- Accuracy, attention to detail, and ability to work in a fast‑paced environment
- Demonstrated reliability and attendance stability
- Ability to adapt to scheduling or workflow changes
Preferred Qualifications
- Experience in a specialty medical practice (cardiology, internal medicine, diagnostics, etc.)
- Multilingual applicants encouraged: Cantonese, Mandarin, Punjabi, Hindi, Urdu
Why Work With Us?
- Supportive clinical and administrative team
- Competitive compensation package, including comprehensive benefits
- Opportunities for continual learning and professional growth
- Monday–Friday daytime schedule (no evenings or weekends)
How to Apply
Please email your resume and cover letter to:
[email protected]
Attn: Kerri Cooper
Include details on:
- Your experience in specialty practice
- Any additional languages spoken
- Examples of reliability, adaptability, and professional development
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
Work Location: In person
