Splitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.
Are you quick on your feet? Do you have a passion for bowling, customer service and creating a memorable experience for guests? If so, then you might be the next great Team Member. Splitsville is currently looking for Servers, Bartenders, Arcade Attendants and Guest Experience Agents to join our team and help deliver a FUN & EXCITING EXPERIENCE for our guests!
RESPONSIBILITIES:
- Provide friendly and exceptional guest service at all times.
- Assist guests with setting up their bowling experience.
- Answer the phone and handles guest inquiries.
- Prepare great tasting food adhering to all recipes and specifications.
- Be aware of all promotions, specials, and current pricing.
- Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary and responding to guest needs in a timely manner.
- Answer and fix any lane stop calls in a timely and efficient manner while recording FPS.
- Restock and prepare supplies for shift change and or close.
- Maintain record of daily operations as required with communication book and checklists.
- Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville’s cleanliness standards.
- Adhere to all company policies and procedures including all health and safety policies and procedures.
- Be polite and courteous with guests and fellow team members.
- Communicate with shift leaders and managers.
- Other duties as required.
QUALIFICATIONS
- Loves to bowl.
- Guest service oriented
- Strong customer service
- Friendly, energetic, positive attitude
- Ability to multitask; stays calm under pressure.
- Team player
- Excellent communication and interpersonal skills
- Flexible schedule (available days, nights, weekends, holidays)
If you think you have what it takes and would enjoy working in a fun, friendly, fast-paced environment - we would like to hear from you! Apply today!
Splitsville Entertainment is an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however only those selected to participate in the hiring process will be contacted.
Job Type: Part-time
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed
Ability to commute/relocate:
- Calgary, AB T2G 1Z4: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
