Translation Project Specialist
Burlington, ON
  • Default language You are passionate about lifestyle, home furnishing and modern retail. Sharing and living the IKEA culture and values comes naturally to you. You get motivated by languages and cultures and by finding better ways of working. Furthermore, you are open to change and you get energized by working both independently and interdependently across the organization. You demonstrate excellent leadership and influencing skills and have the ability to work with a multitude of internal and
external stakeholders to create the best possible experience for our customers. You appreciate the mix of strategic thinking and turning communication theory into practice. You understand the complexity of IKEA business and the role of communication as an integrated part of the business. #ASSOC

You have:
  • proven advanced training in linguistic field; (bachelor’s degree minimum)
  • deep linguistic knowledge and high proficiency in English and French languages
  • strong communication and influencing skills in English and French both spoken and written and experience working on the vendor side
  • extensive knowledge of using language to improve digital user experience of the local market and retail business
  • minimum of 3 years of hands-on translation experience working on online translation software’s Computer Assisted Translation tools and Translation management systems (e.g. SDL Worldserver, Smartling, Memsource, MemoQ etc)
  • experience in adapting content for search engine optimization, social media content production, audio visual localization and knowledge of machine translations software
  • understanding of how to leverage communication to enable better business outcomes, today and tomorrow
  • the ability to “hit the ground running”, quickly gaining up to date knowledge of the IKEA corporate identity, core values and vision of creating a better everyday life for the many people, to ensure the accurate representation of our brand
  • you have understanding of localization/communication trends and the ability to turn them into effective communication materials
  • You have time management skills, ability to multitask and are highly organized excellent multi tasker
You understand the diversity of the market to add value both in the business and the functional competence dimension
  • Experience working with a translation agency would be considered an asset
  • You have strong computer skills with knowledge of Excel, InDesign, HTML and other web-based tools
The purpose with this position is to secure that our customers and co-workers have a bilingual experience across all platforms and to ensure all content and communication for the market aligns with IKEA tone of voice across all channels and according to the guidelines, provided by the IKEA Canada. We drive an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered.

You will:
  • be responsible to create the translation plan for the market in alignment with the global communication plan and in close collaboration with local stakeholders – including but not limited to Sales, Marketing and People & Culture.
  • work closely with the content creation teams cross functional partners to create web, sales, communication and social media content that is more appealing to customers by providing input from a linguistic perspective
  • be accountable and responsible for the services delivered by external agency partners by on boarding, continuous training, reviewing and performing quality evaluations in timely manner
  • align proofreading amongst internal IKEA specialists and subject matter experts for various content, consolidate and provide linguistic feedback to the translators/translation vendors to educate them on IKEA tone and style
  • develop a deep understanding of market expectations for transformation quality and maintain set quality metrics for linguistic and functional quality
  • proofread and edit final translated versions and retain and develop knowledge on specialist areas of translation
  • be responsible for converting written material from one or more 'source languages' into the 'target language', making sure that the translated version conveys the meaning of the original as clearly as possible
  • lead user language satisfaction surveys cross functionally to build and implement initiatives to improve overall linguistic quality
  • translate and/or edit User interface, communication, PR, Web, social media and marketing materials for urgent and special requests; incl. research search engine optimisation key words
Team vision ( title) TOGETHER AS A TEAM
Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment.
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!