We have an exciting opportunity for a Field Services Technologist. Reporting to a Client Manager, the successful candidate will be accountable to lead project teams and field projects; ultimately creating superior client experiences through commissioning, repair and maintenance of primary and secondary power equipment.
The successful candidate will be responsible for the following areas:
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Service Scope
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Equipment upgrades as well as maintenance, testing and commissioning services for commercial, industrial and utility
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Client Development
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Develop client relationships through client interface on site
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Identify service opportunities for clients and communicate them to Managers
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Participate in industry events
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Ensure all equipment and materials are available for projects
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On site, hands-on work, as required
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Provide project status updates to Manager
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Maintain effective communication with internal and external groups regarding milestone achievements, costs, opportunities, etc.
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Escalate awareness of issues and concerns on projects within a timely manner to Manager
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Develop site strategy and adjust timelines
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Ensure leadership safety excellence is demonstrated onsite
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Responsible for site quality and document reviews
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Follow-up on deficiency work
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Ensure work is completed as per required scope
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Ensure documentation is completed and compiled
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Meet and review project execution with Manager
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Ensure completion and submission of all documents
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Complete technical reviews and generate reports
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Invoicing
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Support invoicing to ensure inclusion of applicable extras for work performed
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Job Follow-up
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Ensure follow-up to clients is completed as required
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Provide feedback to Managers on project execution and employee performance onsite
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Leadership
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Integrate junior employees into projects in a safe manner
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Lead, mentor and develop employees
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Safety
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Ensure all safety policies are adhered to at all times
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Participate in safety meetings
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3+ years experience as an Electrical Technologist / Field Technician / Power System Electrician / Electrical Engineer
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Hands-on field experience commissioning, testing or maintaining power delivery equipment, including breakers, switchgear, relays, transformers.
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Broad knowledge in commercial, industrial and utility environments
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Trade or tech school certification required
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Electrical Engineering degree, PSE (Power Systems Electrician) or CET (Certified Engineering Technologist) and NETA certification is an asset
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Proven experience leading engaged and productive project teams
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Must have a valid driver’s license
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Ability to self-manage with proven initiative and client focus
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Proficient computer experience in Microsoft Windows and Microsoft Office applications
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Strong problem solving skills, and the ability to work with minimal supervision
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Must be able to work in a dynamic work environment
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Excellent time management skills with an attention to detail
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The ability to work flexible shifts, which include weekends, evenings and statutory holidays
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Ability to travel
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Team player with excellent communication skills both written and verbal
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A positive, “can-do” attitude
