Application Analyst (Clinical Documentation)- #334-19
Grey Bruce Health Services
Owen Sound, ON
Owen Sound

Reporting to the Manager, Application Services, the Application Analyst is responsible for providing product expertise needed for successful management of the applications within their portfolio. Key responsibilities include system analysis, systems maintenance, and ongoing production support of computer applications throughout GBIN. The Application Analyst works in close collaboration with fellow Hospital Information Services staff members and users in addition to associated Health Centre clinical staff in order to ensure that electronic system(s) meet user needs. The Application Analyst will remain current with the application functionality, and is responsible for communicating that to the ‘supported department’, prioritizing and implementing the desired modules/functionality. All roles are essential in providing a safe and healthy environment for patients, staff, physicians, volunteers and others by ensuring that health and safety policies are followed.

Qualifications / Skills / Abilities:

Member of a Regulated Health Profession
Relevant experience in the field or a related field being supported is required
Cerner Millennium Specialist Certificate(s) – relevant to the application(s) being supported
Certified in Cerner Architectural Troubleshooting and Issue Management course
Minimum 2 years of experience in application support – Cerner or equivalent application
Successful completion of PowerChart, Orders, Registration, Scheduling, Clinical Documentation, eMAR training
Solid understanding of policies and processes in the user department(s) for which the application(s) is being supported
Current or recent experience as a member of an end-user department
Demonstrated understanding of the complexity and integration between Cerner application modules
Proficient in Microsoft Office – Word and Excel (to be tested)
Knowledge of Medical Terminology (to be tested)
Proven self-starter with sound judgment and decision making ability with evidence of innovative, critical and logical thinking
Meticulous planning and successful completion and support of highly complex projects including design, written change control processes, test scripts and implementation of change
Ability to prioritize and manage multiple conflicting demands
Diplomacy, tact and ability to negotiate deliverables with user community and colleagues
Advocate for change to an electronic environment
Demonstrated understanding of health service integration
Demonstrated customer service and responsiveness required
Available for all shifts, including weekends and overtime, and ability for multi-site coverage and international travel when required
Valid Ontario driver’s license and use of vehicle to support travel
Demonstrated ability to attend work on a regular basis
Recent satisfactory attendance record and performance review
Knowledge of and adherence to GBHS ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence)
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at GBHS through patient safety

Additional Information:
Posting Date: 2019-10-18
Closing Date: 2019-10-24