Onboarding Coordinator:
On behalf of our Banking client, Procom is searching for an Onboarding Coordinator for a 12-month role. This position is an onsite position at our client’s Toronto, Ontario office.
Onboarding Coordinator - Job Description:
The Onboarding Coordinator will support the AI Research Innovation department, which is a group committed to bold and curious AI and data innovation. The coordinator will manage onboarding processes for a group of 100+ employees, ensuring seamless integration of new hires into the organization.
Onboarding Coordinator - Responsibilities:
- Manage the onboarding checklist and timelines for all incoming employees.
- Coordinate with stakeholders to ensure onboarding tasks are completed on schedule.
- Prepare and configure company laptops for new hires.
- Submit and track requests for system, application, and network access.
- Monitor upcoming start dates and proactively address any readiness gaps.
- Follow up on outstanding access requests to prevent onboarding delays.
- Develop and maintain a welcome-day playbook for managers, including logistics templates, communication guidelines, and best practices.
Onboarding Coordinator - Mandatory Skills:
- Recent graduate in business administration, business management, or relevant experience.
- 1-2 years of relevant customer support or office, onboarding, IT coordination experience.
- Keen interest in logistics, employee engagement, and employee experience.
- Proficiency in office software, data management, and communication tools, including Microsoft Word, Outlook, Slack, Webex, Excel, and PowerPoint.
- Comfortable with laptops as they will be supporting the preparation and configuration of company laptops for new hires.
Onboarding Coordinator – Nice-to-Have Skills:
- Experience in a similar role within a technology or innovation-driven environment.
- Strong problem-solving skills.
- Excellent teamwork and communication abilities.
- Understanding of employee experience best practices.
Onboarding Coordinator – Assignment Length:
This is a 12-month temporary position.
Onboarding Coordinator - Start Date:
ASAP.
Onboarding Coordinator - Assignment Location:
Toronto, Ontario, onsite, 5 days a week.
