Who is KSB?
KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organizations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.
At KSB, we recognize that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.
The Purpose of your role:
The role function is to support the company’s 5 year strategic growth plan in the area of Service in the markets of Municipal Water/Wastewater & General Industry (Pulp and Paper, Power Plants) in the province of Ontario, Canada.
Your Key Responsibilities:
- Building Relationships: Develop and maintain strong relationships with existing and potential customers. This involves effective communication, understanding customer needs, providing relevant information, and addressing any concerns or objections.
- Product Knowledge: Have a deep understanding of the products or services being sold. This includes knowing their features, benefits, and competitive advantages, as well as being able to effectively communicate this information to potential customers.
- Demonstrate KSB’s value proposition: Prepare and deliver compelling sales presentations or demonstrations to showcase the value and benefits of the products or services. Tailor the presentations to the specific needs and interests of the customer.
- Negotiation and Closing: Negotiate effectively to find win-win solutions for both the customer and the company.
- Customer Relationship Management: Maintain accurate and up-to-date records of customer interactions, preferences, and sales activities using a customer relationship management (CRM) system.
- Continuous Learning and Improvement: Stay updated on product knowledge, sales techniques, and industry trends through ongoing training and professional development. Continuously seek ways to enhance sales skills and adapt to changing market conditions.
Competencies and Qualifications:
- Effective communication Skills
- Time Management and Organizational Skills
- Resilience and Persistence
- Pump & Application knowledge
- Strategic thinking
- Relationship Building
- Problem-solving
- Adaptability, flexibility
Technical Requirements:
· > 3 years of experience in technical sales
· Engineering degree or technical diploma is preferred
Company Values:
Drive – show resourcefulness with a desire to exceed expectations
Integrity – do what is right for the long term interest of the Company
Respect – be part of a cohesive team each with a diverse skill set
Accountability – have a willingness to take responsibility and account for your actions
Empathy – have the ability to understand the perspective of others
Why KSB?
KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.
What is the office culture like at KSB Canada?
You will find a driven and efficient team of experts at our Mississauga office. Our team is passionate about growth, innovation and collaboration. We are constantly striving to improve and better our processes to better support our customers and better work as a team. We welcome a growth mindset, new ideas and a desire to impact the processes of the team to increase efficiency internally and externally.
We welcome applications from persons with disabilities. Accommodations are available upon request.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Experience:
- Sales: 3 years (required)
- Customer service: 3 years (required)
Work Location: In person
