Receptionist
Dunlop Western Star
Lethbridge, AB
The Dunlop Group is a family owned business that has been serving Southern Alberta since 1964. We believe that by investing in our employee’s professional growth and continually improving the customer experience, we will achieve our goal of being the most trusted and admired dealership in our market.

If you are interested in joining our award winning team bring your passion, energy and experience; we will provide the training and encouragement to make your career journey a great one.

What We Offer:
  • Health and dental plan includes short and long term disability, life insurance, dependent life insurance, critical illness, out of country coverage
  • Training and education reimbursement
  • Automotive parts at cost plus 10%, use of shop when available, employee discounts on purchase of new and used vehicles
  • Corporate functions such as Christmas party, golf tournament and staff BBQ's
RESPONSIBILITIES:
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Provide basic information to callers who have general inquires
  • Prepare sales and service gas tickets for the accounting department
  • Serve as a backup to the sales department cashier
  • Assist the General Manager/Controller with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
  • Input data entry for payments to vendors
  • Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
REQUIREMENTS:
  • Excellent communication and organizational skills
  • Experience using Microsoft Office suite
  • Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
  • Must be willing to submit to a drug screen & background check