Job Description:
Automotive Service Advisor – Go Dodge Surrey
Surrey, British Columbia
Schedule: Monday to Friday, 8:00 a.m.–5:00 p.m.—no evenings
Go Dodge Surrey is looking for an experienced Automotive Service Advisor with hands-on CDK Service experience.
You will guide customers through the complete dealership service process—from the initial vehicle write-up and repair estimate through updates, approvals, and final delivery.
If you are organized, customer-focused, and comfortable coordinating a busy flow of repair orders, this could be a strong next step in your automotive career.
Why This Role Stands Out
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Monday-to-Friday schedule
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No evening shifts
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Expected annual compensation of $50,000–$85,000
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Unionized position under the applicable CBA
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Busy automotive service department
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Three weeks of vacation in your first year
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Health and dental coverage
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Health and Lifestyle Spending Account
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Ongoing training through Go Auto University
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Career advancement through Go Auto’s promote-from-within culture
What You’ll Do
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Welcome customers and identify their vehicle-service needs
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Open, manage, and document repair orders in CDK
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Explain maintenance and repair recommendations clearly
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Review estimates and obtain customer authorization
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Coordinate repair progress with technicians, parts, and service management
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Keep customers informed about repair status, costs, and completion times
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Recommend appropriate maintenance based on vehicle needs
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Follow up on declined work and future service requirements
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Help resolve customer concerns professionally
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Ensure repair-order information is complete and accurate
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Build long-term customer relationships based on trust and reliable communication
What You Bring
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Previous experience using CDK Service is required
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Automotive service, dealership, customer-service, or related experience
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Strong communication and problem-solving skills
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Ability to manage multiple customers and repair orders simultaneously
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Confidence explaining estimates and repair recommendations
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Strong organization, follow-up, and documentation skills
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A calm and professional approach in a busy environment
Nice to Have
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Previous Service Advisor experience in an automotive dealership
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Chrysler, Dodge, Jeep, or Ram dealership experience
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Experience with warranty, internal, and customer-pay repair orders
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Knowledge of dealership service performance measures such as CSI, customer-pay sales, and hours per repair order
Why Go Auto?
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Go Auto supports long-term career development through ongoing training, internal advancement opportunities, and access to Go Auto University.
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Three weeks of vacation in your first year, increasing with tenure
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Health and dental coverage for you and your family
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Health and Lifestyle Spending Account
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Employee Investment Program with a guaranteed 10% return, with the potential for up to 16%, subject to program terms
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Ongoing learning and career-development opportunities
Ready to bring your CDK experience to Go Dodge Surrey?
Apply today and tell us about your experience working in an automotive service department.
