The Inside Sales Representative is committed to providing exceptional customer experience and engage with customers to understand their needs. This role involves identifying leads, meeting customer requirements, and efficiently executing orders. This position is based out of our Grande Prairie branch and will be responsible for administrative duties as well.
What you will bring:
- Experience with pipe, valves, and fittings, sales capacity is an asset.
- Previous experience in the oil field & projects supply, or fabrication industries is an asset.
- Previous experience working in a warehouse is an asset.
- Post-secondary/technical certificate would be an asset.
- Forklift certification is an asset.
- Able to lift and carry up to 50lbs.
- Ability to work independently and as part of a team.
- Effective communication and interpersonal skills.
- Organizational ability, the capacity to plan, organize, and manage tasks
- Ability to complete and pass pre-employment testing (Drug, alcohol, and fitness to work)
What you will do:
- Greet callers and visitors professionally and promptly and direct their inquiries
- Meet customers’ requirements when promised in an effective and professional manner.
- Maintain effective filing systems and ensure all paperwork is accurate and accessible.
- Manage customer issues and service to corporate standards.
- Efficiently execute orders, store processes for the customer.
- Assess the need and quote the product requirements
- Picking, shipping, and receiving, load/unload trucks, customer deliveries, order entry, and invoicing.
- Deliver and pick up materials in a timely manner to designated sites.
- Create customer loyalty by providing an environment where customers plan to use and perceive DNOW Supply as their preferred supplier.
- Continuously maintain excellent product knowledge on DNOW Supply product lines.
- Participate in physical inventory including communicating on discrepancies.
- Demonstrate and promote a safe work environment for all employees, customers, vendors and other DNOW Supply partners, using company safety policies and procedures.
- Be an effective team player, and able to work independently, along with the willingness to take on challenges in a rapidly growing and dynamic environment.
- Ensure all actions are aligned with DNOW Supply Operating Values.
- Promote positive working relationships with DNOW Supply Vendors
- Prioritize and handle other duties within the branch as required.
At DNOW, we help deliver energy to the world! We are a leading global stocking supplier of energy and industrial solutions, products, and engineered equipment packages.
We believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
Why join us at DNOW?
- RRSP matching
- Leadership Development
- Comprehensive Benefits
- Employee discounts
- Paid Time Off
- Employee Assistance Program
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Work Location: In person
