What will you work on?
Reporting to the Manager – Credit & collections, the Credit and Collections Specialist will administer credit, collections, deductions management and reporting on a designated portfolio of accounts. As well as other AR related tasks. The candidate will be key contributor to the Toronto Accounts Receivable, Credit & Collections Team.
How will you create impact?
- Identify, investigate, and recommend action concerning overdue accounts
- Communicate with Customer Service/Sales departments concerning resolution of accounts outstanding after a predetermined period following invoicing
- Collect and secure payment arrangements with customers and reconcile customer accounts on a regular basis
- Review and resolve issues related to customer deductions by working with customers, CSAs, account managers, warehouses, and inventory analysts
- Follow up promptly on A/R inquiries from other areas of the company and provide AR reports on accounts and portfolio as needed
- Review and approve new customers credit applications and manage cash application, Credit Hold and release orders in accordance with company guidelines
What are your skills and experience?
- Related experience is preferred
- Intermediate to advanced knowledge of MS Office, especially Excel
- Experience with SAP, Highradius, or related ERP system preferred
- CPG experience preferred
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- Paid time off
Flexible language requirement:
Schedule:
Work Location: Hybrid remote in Toronto, ON M5V 3M2
