Research Analyst 1
City of Toronto
Toronto, ON
Major Responsibilities:
Reporting to the Manager, Standards and Innovation, Parks Branch, Parks, Forestry & Recreation, the Research Analyst 1 will research and analyze information to support the continuous improvement of branch policies, programs and services.

Conduct research, involving collection, cataloguing and storing of information from a variety of sources, including other municipalities, other levels of government (provincial, national, international), libraries, other divisions, academic institutions community agencies policy and literature reviews, and synthesize social, economic and quantitative research related to service provision, operational effectiveness, ecosystem and environmental services.
Collect, synthesizes and/or disaggregates, analyze, evaluate and interpret information/findings/data to develop recommendations for improvement to existing branch projects, policies and services and develop theories, concepts and objectives for new branch projects, policies and services
Attend and facilitate meetings with internal and external stakeholders and staff to understand business needs within the branch and network with other Divisions, using evidence to support problem solving, decision-making and planning.
Identify and evaluate appropriate internal and external demographic, geospatial, qualitative data sources needed to respond to research questions.
Develop, test, and administer survey questionnaires for branch programs, rooted in an understanding of sampling and population representativeness.
Conduct empirical mixed-methods research and data analysis (including a solid foundation in statistical methods as well as grounded theory) on topics including operational sustainability, environmental and ecosystem services and emerging trends in Parks.
Develop standard operating practices for the branch relating to new program initiatives or program changes.
Use geographical mapping, statistical and data analysis software such as ArcGIS/QGIS, SPSS/R/STATA, NVivo/Atlas.ti, Adobe Illustrator to gather and analyze data, generate reporting, and create data visualizations technologies.
Perform analysis of tabular data with geospatial data to produce maps and geo-located visualizations.
Document business processes, practices and knowledge to support branch business process improvements, projects and service delivery.
Write analytic reports and contribute to policy documents and briefing notes.
Prepare geospatial, as well as data visualizations, to support the clear and legible communication of analysis, recommendations and concepts as part of jurisdictional scans, research projects, policy documents, reports and surveys.
Prepare and present materials and data using a range of analytical techniques, including geographical, statistical, economic and scientific.
Use systematic data management techniques to maintain, organize, structure, store and index information for ease of use and searching.
Provide assistance in researching and coordinating staff training, professional development and meetings
Provide assistance and respond to inquiries from various stakeholders.
Identifies and monitors information on social, economic and environmental needs of the community to forecast problematic areas and needs.
Writes reports for Council based on research. Documents findings, supporting data, recommendations and theories. Prepares and co-ordinates briefs and summary reports, on subjects such as legislative changes, research information and implications of findings.
Travel within the city to differing City office and field locations.

Key Qualifications:
Your application must describe your qualifications as they relate to:

Post secondary education in a discipline pertinent to the job function such as Social Sciences, Economics, Ecology, Environmental Studies/Science, Geography, Applied Sciences, Statistics, Public Policy OR an equivalent combination of education and experience.
Considerable experience working on research projects involving qualitative and quantitative data collection and analysis focused on service provision, operational effectiveness, ecosystems and/or environmental services.
Considerable experience using mapping software such as ArcGIS, statistical and qualitative data analysis software such as SPSS, NVivo or an equivalent system to conduct and analyze research, query databases using SQL, and produce data.
Considerable experience in qualitative and quantitative research methods and qualitative data survey design, implementation and analysis.
Considerable experience using Microsoft Office Software including Excel, Word, and PowerPoint

You must also have:
Good communication skills, both orally and in writing; including the ability to present research findings.
Strong analytical and problem solving skills in combination with ability to perform duties under minimal supervision
Demonstrated organizational skills, including the ability to take initiative, problem solve, work under time constraints and meet deadlines.
Proven interpersonal skills and the ability to work cooperatively and professionally with City staff at all levels, consultants and internal/external stakeholders.
Ability to work independently and/or in a team environment.

Equity, Diversity and Inclusion:
The City of Toronto is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.

If you are an individual who requires accommodation to apply to this position, due to disability under the Ontario Human Rights Code, please email us at, quoting job ID #2328727 and the job title. The City is committed to providing Code-protected accommodation throughout its hiring process. Please visit Hiring Policies and Statements for further details.