Our Mission
To offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace.
Vision
To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.
Fundamental Values
- Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.
- Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.
- Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.
Expectations
- To provide leadership to the Night Cleaning Team
- To Coordinate tasks required of the Night Cleaning Team and supervise the daily needs of the team
- To ensure the cleanliness of the site as well as all indoor areas of the Scandinave Spa Whistler.
- To assist the Night Housekeeping Supervisor and Spa Experience and Housekeeping Manager with team performance management
Hourly Rate: $23.70/hr
Tasks & Responsibilities:
- Demonstrate leadership, encourage motivation within the Night Housekeeping Team and guide the team to a high standard of service.
- Ensure fair and balanced distribution of daily tasks among team members
- Assist with team member training, provide constructive feedback for performance evaluations, and help address any performance concerns through coaching and development.
- Support with any necessary disciplinary actions, ensuring consistency and adherence to company policies.
- Offer ongoing support to the Night Housekeeping Team, addressing any issues or concerns that may come up during shifts.
- Maintain the cleanliness and quality of the spa site to the Scandinave Spa Standards for our guests.
- Ensure indoor areas are impeccably clean, including reception, reservation, locker rooms, treatment rooms, and offices.
- Ensure outdoor areas are impeccably clean, including hot pools, saunas, steam rooms, and solariums.
- Monitor and manage cleaning supplies, ensuring stock levels are maintained, and conduct regular inventory checks on a weekly and monthly basis.
- Maintain all cleaning standards established by the Scandinave Spa Whistler.
- Facilitate clear communication with the Night Housekeeping Supervisor/Spa Experience and Housekeeping Manager regarding supplies, repairs and team performance.
- All other tasks requested of you for the smooth and efficient function of the Spa Scandinave Whistler
Prerequisites:
- Minimum 1 year cleaning experience
- Preference for experience in working overnight shifts
- Demonstrated skill in leading a team
- Exceptional attention to detail
- The ability to lift up to 50 lbs
- Great leadership, communication, and interpersonal skills
- Must be able to think on their feet, be proactive, problem solve, and deal with change daily
- Clear criminal record check
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