WHO WE ARE
Our Brands: The Estée Lauder Companies Inc. is one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Prescriptives, Lab Series, Origins, Tommy Hilfiger, MAC, Kiton, La Mer, Bobbi Brown, Donna Karan New York, DKNY, Aveda, Jo Malone London, Bumble and bumble, Michael Kors, Darphin, Tom Ford, Smashbox, Ermenegildo Zegna, AERIN, RODIN olio lusso, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, By Kilian, BECCA, Too Faced and Dr. Jart+.
Our Heritage: Since Estée Lauder founded our Company in 1946 with four cosmetics products and unlimited dreams, we have grown virtually every year on the key principles she established: creativity, innovation and entrepreneurship. The Estée Lauder Companies are committed to building world-class brands by developing talented people. We champion a professional organization that emphasizes excellences at every level. Our people are our greatest asset and the success of our company is the result of the talent, passion, and vision of our creative and highly dedicated employees, who set a global standard for innovation, service and quality. The Canadian Supply Chain and Canadian Innovation Centre is at the core of that innovative spirit. (http://www.elcompanies.com/who-we-are/the-lauder-family)
Our Culture & Values: Our culture is often described as a rare mix of family values with a high-performing public company with a mission of “Bringing the best to everyone we touch and being the best in everything we do. This unique mix translates into a caring, collaborative and compassionate workplace that is also demanding – with a competitive spirit that is a powerful source of motivation. Above all else, there is a focus on long-term, sustainable growth which engenders loyalty and commitment from internal and external stakeholders. We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles: http://www.elcompanies.com/who-we-are/culture-and-values.
To learn more about our unique corporate culture in Canada, please visit LinkedIn.
POSITION SUMMARY
Responsible for conducting analysis of raw materials, mass and cosmetic finished goods, in accordance with specifications and standards, before being shipped or used in filling or manufacturing. Working in the QC Microbiology Laboratory, prepare media, carry out growth promotion testing or any specialized testing as required. Perform environmental monitoring testing and validation. Inform management of critical issues and perform OOS lab investigations Deviations, CAPA, protocol execution and follow standard operating procedures and protocol. Wearing PPE and following procedure and safety guidelines is a pre-requisite.
KEY ROLES & RESPONSIBILITIES
Execution of QC Lab Testing
Accountable for completing training related to all tests being performed in lab and general housekeeping.
Monitor Critical Control Parameters (lab process water, pH, balance) through daily equipment verification checks and alert QC lab manager of any out of trend events.
Conduct QC Microbiology Testing/ analysis of raw materials, mass and finished goods and report. results. This includes responsibility for sample preparation, testing, analyzing and entering results into SAP/LIMS and preparation of CoAs.
Conduct environmental monitoring testing, sampling and support validation execution.
Complete documentation as needed to support testing procedures.
Work with Lab Coordinator to retain or discard sample, archive lab documents.
Prepare media and growth promote media.
Use all Lab equipment; perform safety checks and check expiry following procedures and maintaining all equipment by checking status before and after each use.
Help with inventory management and forecast consumables within lab for testing to ensure that these are replenished in a timely manner.
Do SOP review and/or test peer review and escalate all non-conformances immediately to management.
Perform identification of organism, gram stain and microscopy.
Help maintain good housekeeping.
Testing Data Review - Data Reviewer role responsibilities (% will vary by site)
Review of routine/non-routine supporting test data and results, including sample preparation records, logbooks, calculations, and data sheets. Enter results in SAP/LIMS, as needed.
Review of all raw data including but not limited to C of A of all consumables and logging and filing of data and raw data.
Investigation
Identify quality problems & escalate to leadership
Independent decision making ability required in straight forward situations
Perform Phase 1 OOS laboratory investigations with guidance from senior lab analysts
Conduct Quality Control evaluations of consumer complaints and Quality Inquiries
Write up change controls/CAPA follow up / deviation execution and investigation
Perform duties as assigned by management
Qualifications
JOB REQUIREMENTS & QUALIFICATIONS
Education: High School Diploma
Experience: Applicable work experience
Additional Job Specifications:
Experience in a microbiology, analytical chemistry or product evaluation laboratory in Quality Control for a global consumer goods or pharma company
Physical product or Microbiology evaluation skills preferred with emphasis on color matching & fine fragrance odor evaluation ability, as applicable to role
Awareness and practice of safe lab procedures
Knowledge of laboratory testing techniques (GMP, GDP and Good Lab Practices) and proficient use of all laboratory equipment
Proficient oral and written communication skills and ability to appropriately communicate information to management
Ability to write SOPs, deviations, change controls and OOS reports
Problem solving skills
Knowledge of cosmetic ingredients & manufacturing procedures preferred
Proficiency in Microsoft Office Suite and SAP systems is preferred
Must be flexible to work different shifts and overtime as needed
Must be able to lift 35 lbs
Job: Quality Assurance - Supply Chain
Primary Location: Americas-CA-ON-Scarborough
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 222813
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.