Domestic Operations Supervisor
Crane Worldwide
Mississauga, ON
Assist station personnel with routing decisions regarding domestic air and expedited ground movements, crossborder logistics, which includes but is not limited to shipment planning, creating documentation, dispatching carriers, tracking shipments, obtaining proofs of delivery, rating deliveries, and servicing all accounts timely and professionally. Assist with transportation quotes for both internal and external customers. Position will also include needs assessment training, SOP and transition account management training for both new and existing customers.


  • Understand the local and regional airfreight and expedited ground market.
  • Develop supervisorylevel knowledge of our approved supplier database
  • Understand and make carrier choices, and carrier lane selections
  • Analyze carrier performance, and complete carrier reviews
  • Assist in the development of all domestic airline carriers.
  • Ability to effectively negotiate attractive pricing with new and existing vendors.
  • Develop lane management programs to effectively reduce overall transportation costs.
  • Maintain all carriers paid within their terms or 30 days.
  • Notifying customers both internal and external of problems and/or delays
  • Timely response to rate quotes, and corporate bids
  • Timely response to all customer service inquiries
  • Monthly data capture to present customers with executive summaries of volume
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements

  • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
  • Sitting for extended periods of time
  • Vision abilities required by this job include close vision and the ability to adjust focus
  • Walking within the warehouse and inspecting freight
other skills/abilities

  • Ability to multitask and execute with minimum follow up
  • Ability to build strong internal and external relationships
  • Strong analytical ability
  • Strong working knowledge of domestic operations/pricing, carriers, and oversize trucking.
  • Proficiency in the following software products: MS Office Word, Excel, Power Point
eDUCATION And experience

  • High school diploma or GED Required
  • Minimum seven years related experience required
  • Minimum six years industry experience required
  • Minimum five years supervisory experience required