We are seeking a Registered Massage Therapist (RMT) who shares our passion for excellence, and has a positive can-do attitude. The RMT will report to trove’s General Manager, and will work closely with the Assistant General Manager, and the practitioner team.
This position offers a significant opportunity to learn and grow, while collaborating with our growing team.
We’re looking for a candidate with a passion for excellence in client service, strong judgment, emotional intelligence, and a growth mindset. The ability to collaborate with stakeholders from diverse backgrounds is essential. You should have strong communication skills, an ability to make clients feel immediately at ease, and to deliver best-in-class massage treatments.
Our core values are the four pillars of our brand and our North Star at trove.
Integrity: We are our word, individually and collectively. Our brand is a reflection of how we live and breathe our values. You can trust the quality and thought behind everything we do and offer.
Excellence: We are committed to providing a best-in-class experience, for both our guests and our team. Excellence is at the forefront of every decision we make, from the practitioners we partner with to the products we curate and create.
Belonging: We are committed to not only building a diverse community, but also ensuring that our spaces are infused with the safety and inclusion that allows for belonging - where everyone can show up fully as their most authentic selves, and thrive.
Community: trove isn’t about any one of us. It’s about all of us. Our commitment to wellbeing is about uniting us all in our healing, and in doing so, collectively healing the world.
Responsibilities
- Providing high-level professional massage to clients, including (but not limited to) pre-natal, post-natal, swedish and deep tissue massage.
- Using spa booking system to confirm schedule, appointments, client preferences and notes, and to add relevant treatment notes after each service
- Ensuring massage rooms and common areas are kept neat, sanitized, and clutter-free at all times and all equipment is in safe and working order
- Actively promoting retail by first gaining a deep understanding of trove’s retail offering, and then recommending any products that could be beneficial or a value-add to the client
- Helping to educate and provide support to all staff members whenever the opportunity arises
- Taking a proactive approach to problem-solving and finding viable solutions to any issues that may arise
- Attending and contributing to all staff meetings
- Assisting with any other relevant spa duties as may arise
Skills + Experience
- 3+ years experience (in a luxury spa setting not required, but an asset)
- Must be a RMT with a valid RMT number
- Expertise in lymphatic massage is not required, but is an asset
- Experience in additional wellness / healing modalities also an asset
- Excellent reading, writing and oral proficiency in English
- Demonstrates superior attention to detail, problem-solving skills, and client service
Please Note
Pay for this position is based on an hourly rate plus commission.
Hourly pay ranges from $22 - $25/hr and commission ranges from 17 - 23%
This is an in-person role. Full time availability preferred, part time also will be considered.
All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Vulnerable sector check may be required
Job Types: Full-time, Part-time
Pay: $55.00-$73.00 per hour
Additional pay:
Benefits:
- Company events
- Flexible schedule
- Store discount
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- massage therapy: 2 years (preferred)
Licence/Certification:
- Massage Therapist Certification (required)
Work Location: In person
