Anticipatory: Technical Writer Architect
Accreditation Canada
Ottawa, ON
Health Standards Organization (“HSO”) and our Global Programs team is searching for a Technical Writer Architect, who shares our passion for achieving quality health services for all. In Canada and around the world, we are building a bold and bright future for our enterprise and our clients. If you are looking for a challenge and seeking to be part of something larger than yourself, this position could be for you.

As a Technical Writer Architect, you will lead the implementation of the Technical Writing architecture for HSO Standards and Assessments documentation, with the support of a small team. This role is key in leading the communication of project management activities, sharing knowledge and ensuring information is effectively conveyed to all stakeholders. You will need to be skillful in collaboration, facilitation, negotiation, consultation and provide advice and guidance as required with teams, clients and stakeholders.

If you are right for this opportunity, you are an active listener, you have a knack for developing talent and supporting a team in a changing environment and provide effective feedback when needed. You can combine your advanced program management skills with tactical leadership skills to provide effective management to processes, program implementation and leadership to the team. You have the ability to perform extensive analysis and interpretation of information, including a number of intangible factors. You are not daunted by challenges because you approach everything with positivity, innovation, and credibility.

Let’s break it down. Your responsibilities include:
Determine the specific needs of end users of HSO technical documentation (Standards / Assessments).
Making your mark! Design and model new templates, tools, guidelines, etc. including Standards and Assessment Manuals (ensuring simplicity of use, format, layout, iconography, etc.).
Put in place the development of guiding principles and related documentation.
Conduct an extensive review of external market product samples while applying HSO guiding principles.
Lead the design and implementation of the next generation of HSO Standards - guidebook for HSO staff and technical committees.
Design and deliver training to build capacity of HSO writers to implement the next generation of HSO Standards and Assessment Manuals.
Building authentic and enduring relationships with staff. Engaging others comes naturally to you, and you’re an experienced and skilled people manager.
You have a unique history. Does it include the education and experience listed below?

Seven to ten (7 -10) years of progressive and varied relevant technical writing experience - leveraging advanced technologies, presentation tools, and methodologies.
University Degree in a related specialized field or; equivalent combination of education and experience.
Demonstrated advanced critical thinking, data gathering and analysis judgment, and project management skills.
Technical Skills: Microsoft 365, MS Project.
Dynamics GP, CRM.

You’ll stand out if you:
Are fluent in French and English.
Have a masters’ degree in a related specialized field.
Are enthusiastic and passionate about quality improvement through the use of standards! We have an ambitious mission and it will be our collective energy that will get us there. We’re looking for someone who cares about what they do!
Share your experience and/or insight into the healthcare ecosystem.
Have what we’re looking for? Submit your letter of interest!