Overview
First Light Immigration is seeking a highly organized and detail-oriented Office Administrator / Case Filing Associate to support the daily operations of our immigration consultancy practice. The successful candidate will be responsible for case management, document preparation, correspondence, office administration, and ensuring compliance with Immigration, Refugees and Citizenship Canada (IRCC) guidelines and procedures.
Key ResponsibilitiesCase Management & Documentation
- Organize, maintain, and update client files in both physical and electronic formats.
- Review and compile immigration application packages to ensure completeness and accuracy.
- Collect, verify, scan, and upload supporting documents for various immigration programs.
- Maintain accurate records of client information, application statuses, deadlines, and follow-ups.
- Prepare case summaries and assist consultants with file reviews.
Immigration Processing Support
- Assist in the preparation and submission of applications under various immigration streams, including:
- Study Permits
- Work Permits
- Visitor Visas
- Permanent Residence Applications
- Monitor application progress and maintain tracking systems for all active files.
- IRCC Compliance & Guidelines
- Review forms for accuracy, completeness, and consistency before submission.
- Correspondence & Client Communication
- Respond to routine inquiries via email, telephone, and in-person meetings.
- Manage daily office operations and administrative activities.
- Schedule appointments, consultations, and client meetings.
Qualifications
- Diploma or degree in Business Administration, Office Administration, Immigration Services, or a related field preferred.
- Previous experience in immigration consulting, legal administration, or office administration is an asset.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and document management systems.
- Excellent written and verbal communication skills.
- Ability to manage multiple files and deadlines in a fast-paced environment.
- Professional, confidential, and client-focused approach.
Core Competencies
- Document Management
- Immigration Case Filing
- IRCC Compliance Knowledge
- Administrative Support
- Record Keeping
- Client Service Excellence
- Time Management
- Attention to Detail
Working Conditions
- Office-based position.
- May require handling confidential and sensitive client information.
- Ability to manage multiple priorities and meet strict application deadlines.
First Light Immigration is committed to providing professional immigration services and welcomes candidates who are organized, detail-oriented, and dedicated to supporting clients throughout their immigration journey.
Pay: $17.60-$18.00 per hour
Work Location: In person
