Department and Commission: People Services, Office of the Chief Administrative Officer
Vacancy Type: Replacement
Posting Date: July 27, 2026
Closing Date: Open until position is filled
The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.
Applications are now being received for the temporary full-time (1 year) position of Compensation & Benefits Assistant in the People Services Department, Office of the Chief Administrative Officer. To apply, please submit your resume and cover letter on-line at www.markham.ca/careers
NOTE - this is an in-office (5 days/week) position located at 101 Town Centre Blvd, Markham, ON, L3R 9W3
Job Summary
The Compensation & Benefits Administrative Assistant provides administrative and clerical support to the Compensation & Benefits team. This role manages People Services mailboxes, processes employee documentation, maintains and ensures accurate HRIS records, and supports routine and ad‑hoc activities related to pay, benefits, and pension (OMERS).
Key Responsibilities
HRIS & Data Management
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Validate employee data entries in the City’s HRIS (ADP workforce Now).
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Enters employee data into HRIS as required.
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Maintains and organizes electronic employee files.
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Supports the HRIS transition from ADP to Workday.
Mailbox & Document Administration
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Manages "People Services Admin Package" and "Benefits Info" email inboxes.
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Reviews employment contracts and OMERS forms for completeness and accuracy.
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Ensures documents are accurately tracked, organized and followed up as required.
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Responds to employee and supervisor inquiries by phone and in writing.
Compensation & Benefits Support
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Administers the non-union pay grid progression process.
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Supports the administration of the pension enrolment and buyback activities.
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Issues and administers benefits change forms and notifications.
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Supports the administration of benefit change communication.
General Administrative Support
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Assists with the upload of People Services documents into internal website (Checkmark).
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Supports the management and tracking of employee files and documents.
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Supports the vacation reporting process.
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Prepares employment verification letters as required.
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Supports ad hoc and project based requests.
Qualifications
Core Behaviours
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Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
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Change & Innovation: Responds positively and professionally to change and helps others through change.
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Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
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Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
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Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
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Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
Core Values
At the City of Markham, our work is guided by a shared set of core values that shape how we serve our community and support one another.
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Service Excellence: the consistent delivery of high-quality efficient and customer-centric service that exceeds expectations.
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Accountability: our obligation to be responsible and accountable for our actions, decisions and performance.
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People-Focused: putting people first.
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Trust: the confidence we place in each other to act with integrity and fairness.
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Innovation: Investing in each other and the way we deliver our programs and services.
We are looking for candidates who bring these values to life through their actions, decisions, and leadership approach.
Conditions of Employment
As a condition of employment, you will be required to provide a satisfactory Criminal Record and Judicial Matters check
AI Disclosure
At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.
The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.
We thank all applicants who have applied. However, only those applications selected for an interview will be contacted.
