Do you want to gain valuable skills and experience working as a contractor?
ACCENTURE CONTRACTOR EXCHANGE Solves clients’ toughest challenges by providing unmatched services in strategy, consulting, digital, technology, operations and security. Develop and enhance your skills and experience, working across diverse teams, projects, and industries.
We are seeking a Customer Service Representative for our client in St. Catharine's, ON, Canada
Must be local or willing to relocate at own expenses
This is a contract opportunity that does not offer sponsorship now or in the future
Social Media Experience (Customer Service Call Center/Sales experience preferred)
Support and expand our large social media self-serve advertising customer base by demonstrating the value of advertising solutions
Provide pre and post-sales support for all self-service products via phone, email, and webchat and assist with product implementation and basic tool support
Meet or exceed monthly sales targets and drive higher advertising spend for small and medium-size businesses
HS Diploma or GED Min 1-yr customer service
Experience working in a sales environment with sales targets or quotas
Superior written and verbal communication skills
Ability to work all shifts as required (including holidays)
PC skills and keyboarding skill
Minimum 1 year of Customer Service/Sales experience
Must have a H.S Diploma or higher
Must have lived in Canada for the past 10 years
High level of professional customer service and sales mindset, passion for driving sales through adoptions and spend
Ability to multitask and work under pressure
Flexible and quick learners, able to adapt to the continuously evolving needs of both the business and the customer
Strong analytical and decision-making skills that demonstrate good judgment
Demonstrate speed, agility, critical thinking, and problem-solving skills in their work
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.