Job Overview
We are seeking a dynamic and technically skilled Customer Service Representative to join our team. This role involves engaging with clients to understand their technical needs, explaining our products, and providing tailored solutions that leverage cutting-edge cloud and virtualization technologies. The ideal candidate will possess a knowledge of and background in metal and ceramic powders, combined with excellent communication skills to drive sales and foster long-term client relationships. This position offers an exciting opportunity to work at the intersection of technology and sales worldwide.
Duties
- Conduct pre-sales activities including product technical consultations to prospective clients.
- Develop a deep understanding of our product offerings related to cloud computing, virtualization, and network solutions.
- Engage with clients to assess their technical requirements and recommend appropriate solutions .
- Collaborate with the engineering team to develop customized proposals that meet client needs.
- Manage the entire sales cycle from initial contact through contract closure, ensuring a seamless customer experience.
- Provide technical guidance during the implementation phase and support post-sales integration efforts.
- Build strong relationships with clients by offering expert advice on technical solutions that enhance their business operations.
Requirements
- Experience in technical sales or pre-sales roles within the powder metallurgy industry.
- Excellent analysis skills to evaluate client needs and recommend suitable solutions.
- Strong communication skills with the ability to translate complex technical information into clear business value propositions.
Pay: $42,500.00-$70,000.00 per year
Benefits:
- Casual dress
- Extended health care
- On-site parking
Work Location: In person
