Job Summary
As a Sales Advisor at Viking Motors, you will play a crucial role in helping customers find the perfect vehicle to meet their needs. You will be responsible for providing a high level of customer service, understanding customer needs, presenting product options, and closing sales. This position requires a proactive approach, excellent communication skills, and a deep understanding of our GM vehicle lineup.
We are looking for a motivated Automotive Sales Advisor to join our showroom team. If you love powersports and talking to people, this is your chance to make $80,000 or more a year. You will be able to make base wage or commission whichever is higher.
Key Responsibilities
- Customer Engagement: Greet customers promptly and professionally in the showroom and on the lot. Build rapport and establish trust through active listening and personalized service.
- Needs Assessment: Conduct thorough needs assessments to understand customers' vehicle preferences, budget, and lifestyle requirements. Provide expert advice and recommendations based on these assessments.
- Product Knowledge: Maintain comprehensive knowledge of the full GM vehicle lineup, including features, specifications, pricing, and promotions. Stay updated on new models and technological advancements.
- Test Drives: Arrange and accompany customers on test drives, highlighting key features and benefits of the vehicles. Address any questions or concerns customers may have.
- Sales Process Management: Manage the sales process from initial contact to final delivery. Prepare and present financing options, trade-in evaluations, and negotiate terms to achieve mutually beneficial agreements.
- Customer Follow-Up: Conduct post-sale follow-ups to ensure customer satisfaction, address any issues, and foster long-term relationships. Encourage repeat business and referrals.
- Team Collaboration: Collaborate with the finance, service, and management teams to ensure a seamless customer experience. Participate in sales meetings and training sessions.
- Sales Targets: Meet or exceed monthly and quarterly sales targets and performance metrics. Contribute to the overall sales goals of the dealership.
Qualifications
- Experience: Previous sales experience in the automotive industry or a related field is preferred. Experience with GM vehicles is a strong asset.
- Communication Skills: Excellent verbal and written communication skills. Ability to effectively present information and respond to customer inquiries.
- Customer Service: Demonstrated commitment to providing exceptional customer service. Ability to handle customer concerns with empathy and professionalism.
- Interpersonal Skills: Strong interpersonal skills with the ability to build and maintain relationships with customers and team members.
- Product Knowledge: Passion for the automotive industry and a deep understanding of GM vehicles.
- Technical Skills: Proficiency with computers and dealership management software (e.g., CRM systems).
- Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities.
- Valid Driver’s License: Must hold a valid driver’s license with a clean driving record.
Job Types: Full-time, Permanent
Pay: $40,000.00-$80,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
Application question(s):
- Why do you like Automotive and Sales Advisor role
Experience:
- Automotive Sales: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
