Job Overview
We are seeking a dedicated and detail-oriented Fleet Compliance Coordinator and Service Advisor to join our team. This dual-role position involves ensuring fleet compliance with industry standards and regulations while providing exceptional customer service to clients. The ideal candidate will have a strong background in dealership operations, mechanic experience, combined with excellent communication skills. This role offers an opportunity to work in a dynamic environment where mechanical knowledge and sales skills are highly valued.
Responsibilities
- Manage and monitor fleet compliance to ensure adherence to safety, regulatory, and company standards
- Schedule and coordinate vehicle maintenance, inspections, and repairs for fleet vehicles
- Serve as the primary point of contact for customers, providing professional service and follow up calls
- Assist customers with service recommendations, upselling additional services or repairs when appropriate
- Handle cash transactions accurately and maintain detailed records of all sales and service activities
- Collaborate with the service team to prioritize repairs and ensure timely completion of work
- Maintain organized documentation related to fleet compliance, service history, and customer interactions
Qualifications
- Proven experience in dealership operations, automotive repair, or mechanic roles is highly preferred
- Strong mechanical knowledge with the ability to understand vehicle systems and repairs
- Excellent customer service skills with a professional demeanor
- Ability to upsell services tactfully while maintaining customer trust
- Experience in sales or cash handling is advantageous
- Effective communication skills for interacting with clients, technicians, and management
- Ability to multitask efficiently in a fast-paced environment
- Valid driver’s license with a clean driving record is required
This position offers an engaging opportunity for individuals passionate about automotive industry standards combined with exceptional customer care. We value team players who are eager to contribute their mechanical expertise and sales acumen to our organization.
Pay: From $28.00 per hour
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Experience:
- Mechanical knowledge: 4 years (required)
Language:
Licence/Certification:
- Alberta Driver's License (required)
Location:
- Lacombe, AB T4L 1A8 (required)
Work Location: In person
