GENERAL PURPOSE
Responsible for a variety of administrative and clerical tasks relating to the operations of the Service Centre.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES
- Provide problem resolution for customers
- Verify and process U.S. Customs documents
- Data entry of required billing information
- Ensure accuracy of bills of lading
- Enter freight invoices into system
- Perform other duties as required
BASIC QUALIFICATIONS
- High School diploma or equivalent
OTHER QUALIFICATIONS- Experience in the transportation industry, an asset
- Excellent communication skills (written and verbal)
- Organized with the ability to multi task
- Excellent computer/data entry skills
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
- High School Diploma or GED equivalent, required
- One (1) year of work experience in administration, customer service or related field
- Experience in the transportation or LTL industry
- Strong time-management and organizational skills, including strong attention to detail
- Good interpersonal and problem-solving skills
- Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams, Sharepoint and Outlook)
- Ability/willingness to learn new applications, software, systems, and equipment as required
- Ability to manage competing and changing priorities
- Strong verbal, reading and written communication skills
- Bilingual (English/French) preferred; required in Quebec
WORKING CONDITIONS
Hours may vary due to operational need
Office located in dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
