Position Summary
Under the direction of the Cage & Count management and supervisory team, this position is responsible for preparing and completing of all Cage transactions and for maintaining and securing assets.
PLEASE NOTE—this is a DUAL leadership role within the Cage & Count Department. Responding to business, assignment will split their time between Supervisory and Regular Cage Cashier duties.
Key Accountabilities
- Responsible for the redemption of gaming vouchers in a pleasant and professional manner in compliance with cash handling procedures, internal controls, company policies and procedures and/or NB Lottery Gaming Corporation (NBGLC) policies and procedures; report any violations and escalate to the appropriate level as necessary
- Process Jackpot payments
- Balance Cash Float at the beginning and end of shifts, and keep working areas organized
- Keep control over Cash Desk keys and ensure their return to the Cage Supervisor at the end of the shift
- Complete Foreign Currency exchanges, buy backs and Travelers’ Cheques as per NBGLC policy
- Complete currency exchanges and transactions, track player financial activities and complete required reports to comply with the Criminal Code of Canada Proceeds of Crime (Money Laundering), Terrorist Financing Act/Regulations and the NB Lottery Corporation policies and procedures
- Ensure safety and security of employees and guests while providing prompt, courteous service to assure guests have an enjoyable gaming experience
- Ensure all transactions are processed and recorded properly in the various electronic systems
- Acquire and maintain a strong knowledge of all Cash Cage policies and procedures
- Participate in a professional, constructive and supportive environment for all Casino staff with an attention to open communication and a team concept
- Preserve Casino and guest confidentiality while at work and away from work
- Other duties as assigned
Education and Qualifications
- High school diploma or GED equivalent
- Two years cash handling experience in a customer service position
- Ability to operate adding machines, currency counters and other related equipment
- Working knowledge of computers
- Professional attitude and appearance, strong interpersonal skills and a team player
- Must possess excellent verbal, written and organizational skills
- Dependable and reliable with a demonstrated commitment to service excellence
- Bilingualism (Fr/Eng) is required
- Ability to successfully obtain and maintain a Gaming Registration within applicable province (New Brunswick).
Work Environment Considerations
- Regular back-office environment, fast paced with multiple priorities, extended period of standing, non-traditional work hours
Job Types: Full-time, Permanent
Pay: $15.30-$20.00 per hour
Additional pay:
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care
- Wellness program
Ability to commute/relocate:
- Moncton, NB E1G 0R7: reliably commute or plan to relocate before starting work (required)
Experience:
- Cash handling: 2 years (required)
Language:
Work Location: In person
