Associate Property Manager
Ottawa, ON
Job Field:
Facility/Property Management

Job Type:
Full time

Building Location:
RP1 - 615 Booth Street

An opportunity to maintain positive tenant relationships through professional and effective responsiveness to, and proactive consideration of tenant issues.

Self-motivated, pro-active and highly deadline-oriented, you have a history of success in commercial property management, known for building successful client and tenant relationships. You are recognized for your ability to provide strong leadership to staff and build strong working relationships with the property management team, tenants, vendors, contractors and senior management as needed to resolve operational challenges and implement new initiatives.

Reporting to the Property Manager, you will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop, administer and submit regular financial reporting and budgets (operating and capital) within established guidelines. This role will draw on your strengths in communication, exceptional client relationship management and building data analysis to ensure client satisfaction, team member satisfaction and, ultimately, financial success.


Your primary role as an Associate Property Manager will encompass a wide variety of duties. Specifically, you will:

Maintain positive tenant relationships through professional & effective responsiveness to, & proactive consideration of tenant issues, thereby ensuring that tenant expectations & landlord criteria are being consistently met
Act as direct tenant liaison to ensure that all tenant construction activity & landlord work are well-coordinated, organized & proactively managed, & in fulfillment of lease obligations
Meet with property management team, tenants, vendors, contractors & senior management as needed to review & provide support to resolve operational challenges & implement new initiatives
Coordinate & distribute all relevant tenant communications
Hold shared accountability for building presentation to ensure PWGSC best-in-class image is upheld at all times at the complex
Provide assistance in the fulfillment of the maintenance & upkeep of ongoing resources & performance metrics including to meet program requirements & ensure maximum effectiveness
Ensure insurance & contract files are complete, accurate & current
Assist in the preparation & implementation of initiatives to increase & uphold the quality & effectiveness of tenant relations
Coordination of tenant events, tenant appreciation events & tenant meetings
Support the Property Manager with ongoing initiatives


MINIMUM EDUCATION: Community college diploma or equivalent training (e.g. RPA, CET)

JOB-RELATED EXPERIENCE: More than three years up to five years

Knowledge & Skills

To be up to the exciting challenges of this Associate Property Manager role, you must have a professional profile that includes:

Proven track record in developing and maintaining exceptional client relationships to partner with clients to meet client needs
Previous and current Commercial Property Management experience
Experience developing complex budgets
Professionalism, flexibility and ability to work in both a team environment and independently
Proven organizational skills; able to cope with changing client needs and deliver successful results within agreed upon timeframes
Strong verbal and written communication skills
Detail oriented nature; ability to resolve problems using facts and sound reasoning
Ability to carry out analysis of building data

Licenses and/or Professional Accreditation

Certified Facility Manager (CFM) through IFMA
Certified Property Manager (CPM) through Institute of Real Estate Management
Facility Management Administrator (FMA) Designation through Building Owners & Managers Institute (BOMI)
Real Property Administrator (RPA) through BOMI