At Lowe’s Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service some 470 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe’s, RONA, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So if you’re looking to do what you love, and to grow and evolve within our family—one of the best employers in Canada according to a recent Forbes survey—we could be perfect for each other.
Your role
Partners with operational leaders (District Manager & Store Management) to ensure strategic plans & operational decisions drive business results, optimize customer service and align with company values.
Contributes to the development of people strategies that support business strategies and objectives and help to drive business and organizational performance. Support and influence key operational and strategic decisions.
Understands the general business conditions that affect the industry, functions and geographical regions while staying current on the research and trends within HR to present an informed point of view.
Serves as an advocate for business leaders and managers.
When in store/field, partners with site leadership to engage and coach associates on the floor to promote a customer service culture
Leverages human capital expertise to advise and hold sites accountable for sustaining engagement action plans (e.g., by suggesting tactics, acting as a sounding board, and reviewing and approving actions plans within assigned area)
Provides input to HR COE’s (Centers of Excellence) regarding specific functional strategies, programs, and practices to ensure that they meet business needs.
Your role
Succession
Identifies development solutions and provides consulting to leaders on how to effectively accelerate the development of associates (i.e. exposure events, project assignments, coaching, etc.
Participates in the needs analysis for people leaders to ensure consistent quality of leadership within the market and region. Organizing the market to promote effective succession, and development of key talent.
Coaching & Change Management
Promotes high-performance from Store Manager and Assistant Store Managers through coaching, constructive and honest regular feedback, and the annual performance evaluation process
Provides guidance, coaching, and consultation regarding leading people and organizational management practices to develop site people leaders
Encourages associates and people leaders to embrace new philosophies, technologies, and company initiatives.
Leads talent assessment and development discussions with site leaders leveraging program, approach, and template guidelines provided by HR COEs.
Coach leaders on change management strategies and resistance management techniques in accordance with the Lowe’s change management methodology
Identifies where inconsistent communications or messaging may appear unclear and ensure expected results.
Associate Relations
Manage associate complaints
Support Litigations that may arise as a result of terminations
Presence management (Attendance)
Promotions, demotions & terminations in alignment with legal statutes and policies
Writing disciplinary letters in collaboration with the manager.
Assists with, reviews and approves all corrective action reports and performance improvement plan documents.
Labour Relations
Participate in collective bargaining process and negotiations
Manage Grievance process
Be part of the Labour relations committee
Supporting managers with regards to interpretation of the collective bargaining agreements
Working in collaboration with the Labour Relations Team
Other important tasks
Performance evaluation support with Store Management & District Manager
Manage communications around salary increases + bonus payments
Recruitment needs assessment for Store Managers and Assistant Store Managers
Support & follow up on training with Store Management & District Manager
Other related tasks as assigned.
The qualifications we are looking for
The ideal candidate will have a proven track record as a Human Resources Generalist with a strong background in handling basic and complex Employee Relations situations
A minimum of five years of progressive Human Resources experience, with at least 3 years of experience in a “HR Generalist” capacity
Experience in a multi-unit retail environment is an asset
A bachelor’s degree in industrial relations, business administration, or human resources management is preferred
Available to travel in assigned geographic market (QC),
Excellent communication & interpersonal skills, and the ability to adapt/react quickly in a dynamic business environment
The ability to build relationships of trust, influence, and create alignment across multiple areas with sometimes conflicting needs
Show judgment, initiative, and discretion,
Be customer oriented, solution oriented, and have a strong bias towards action
Strong analytical skills leading to problem solving
Ability to juggle multiple priorities simultaneously.
*** This position is based in QC and requires regular travel to the following locations:
Saint-Laurent, Pierrefonds, Châteauguay, St-Rémi, Ste-Martine, Pointe-Claire, Notre-Dame-de-Grâce, Vaudreuil, Lasalle et Vaudreuil
Must have access to a dependable vehicle to travel between retail locations within your portfolio.
Your benefits of working for Lowe’s Canada:
By joining the Lowe’s Canada family, you’ll enjoy many benefits, such as:
A fitness centre, sports activities, and showers
A childcare centre that can accommodate up to 78 children
A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as Starbucks and Tim Hortons coffee stations
Exclusive employee discounts, plus a 10% discount on store merchandise (at all Lowe’s Canada locations)
Benefits: retirement savings plan, annual bonuses, stock purchase plan, student incentive program, etc.
Flexible hours and remote working
Electric car charging stations
Career growth opportunities within the company
An inclusive and safe working environment
Promotion of work-life balance
An employer that’s involved in the community
And much more!
The masculine generic is used without discrimination and only in order to simplify the text. Lowe’s Canada is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.