Adoption Counselor-PT
Winnipeg Humane Society
Winnipeg, MB
The Adoption Counselor is responsible for all customer service with particular attention to encouraging adoptions.

Qualifications:
  • Grade twelve education
  • Exemplary customer service skills
  • Computer literate
  • Friendly, outgoing personality
  • Physically able to handle large, sometimes unruly dogs
  • Ability to work independently and as a team
  • Ability to work under minimal supervision
Authority:
Authority to perform all assigned duties and responsibilities within established policies and procedures.

Accountability:
Directly accountable to the Manager of Retail Operations for the performance of assigned duties.

Interpersonal Relationships:
Regular, daily involvement with other WHS departments, volunteers and customers

Standards of Performance:
1. Efficiency and exemplary customer service are demonstrated in the accomplishment of assigned duties.
2. High standards of customer service and respect for all
3. Knowledge of basic breeds and characteristics is an asset.
4. Communicate effectively with all departments, volunteers and customers.
5. Confidentiality is maintained on all matters pertaining to The WHS.

Exemplifies Winnipeg Humane Society’s Core Values:
  • We are and always will be humane
  • We sincerely respect each other
  • We communicate proactively, and we listen
  • We are humble, and we are always willing to accept better and new ideas
  • We are committed to transparency and accountability
Participates in creating a thriving Culture of Philanthropy at Winnipeg Humane Society by:

  • Being knowledgeable and supportive of WHS programs
  • Sharing their passion for service to animals, people, and our community with our guests
  • Serving as an inspiration to all guests by providing an exemplary level of animal care and guest service
  • Being able to communicate a compelling case for support that demonstrates the impact of philanthropy on Winnipeg
Humane Society

Duties and Responsibilities:
  • Communicate effectively with all staff, volunteers and customers.
  • Ability to vaccinate and microchip following appropriate training.
  • Good organizational skills with attention to detail.
  • To give appropriate information to clients regarding adoption and services available.
  • To educate and enlighten the public in a manner that is respectful to all living things.
  • To process adoptions in their entirety and ensure appropriate payment is received.
  • To process and record all transactions as required.
  • To follow supervisory instruction with relation to adoption area processes.
  • Perform animal maintenance (clean-up) in kennels & rooms as required.
  • Assist in the Giftshop when necessary, including opening and closing duties, as well as routine cash
handling and stocking.
  • Assist in the foster department when necessary, including assisting foster parents with any needs.
  • Other duties as assigned.
Forward your resume and cover letter to:
Attention: Kristina Graham

careers@winnipeghumanesociety.ca
Please quote the Job Posting Number in your email or cover letter subject line.

The Winnipeg Humane Society

45 Hurst Way, Winnipeg, MB R3T 0R3
Fax: 204-663-9401
NO PHONE CALLS PLEASE
Thank you for your interest in this position however only those

considered for an interview will be contacted.