With over 75 years experience, Hauser is a leading designer and manufacturer of high-quality interior and exterior commercial furnishings. We have a long-standing commitment to our customers to build innovative, comfortable and functional products that are sustainably crafted in Canada.
We are growing! Come and join our Commercial Sales Support team. We are looking for a dynamic team player with strong organizational and communication skills who enjoys a fast-paced environment to help support our expanding sales network.
Responsibilities and Objectives
Provide consistent support for both dedicated and independent sales reps
o Assist in processing sales rep quote requests within ERP system
o Calculate freight costs for commercial furniture shipments
o SalesNow CRM administration and reporting
o Track and report product requests
o Sales tool development
Field incoming sales inquiries
o Vet incoming sales inquires and forward to appropriate Sales Associate
o Field ‘Live Chat’ inquiries from website on Drift
o Provide client with quotes for all unrepresented territories
o Send product materials and promotional materials as required
Order Processing
o Finalize all outstanding information requirements prior to converting quotes to orders
o Issue Work Orders within MRP system
o Track all orders in-house and inform Sales Associates and clients of progress
o Gather information and make all necessary Installation arrangements
Project management
o In-house management of large commercial orders
o Issue RFQ’s for all purchased parts and products through existing network of suppliers
o Source quotes/tracking orders of all finished goods items quoted/purchased for contract projects
Freight Quoting
o Working with Shipping Department to estimate freight footage
o Contact freight suppliers to get freight quotes
o Provide all Sales Coordinators with freight estimates
Sales reporting and forecasting
o Update project information daily as required on Monday.com
o Update systems opportunities and quotes
o Report on activities, opportunities, quotes and orders as requested
The Ideal Candidate will have:
o Excellent organizational and communication skills
o Experience working within a manufacturing environment an asset
o Proficiency working with an ERP/MRP system
o Logistics or freight quoting experience
o Capacity to multi-task and perform under pressure
o Ability to be a strong team player
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Schedule:
Ability to commute/relocate:
- Waterloo, ON: reliably commute or plan to relocate before starting work (required)
Experience:
Work Location: In person
