Location: Schwartz/ Reisman Center
We’re looking for individuals available for at least two shifts per week, with coverage needed on both weekdays and weekends (day and evening shifts).
- Early Morning: 5:00 AM – 9:00 AM
- Morning/Day: 8:00 AM – 2:00 PM
- Mid-Day: 9:00 AM – 3:00 PM
- Afternoon/Evening: 2:00 PM – 10:00 PM
- Evening: 4:00 PM – 10:00 PM
- Weekend Day: 7:00 AM – 3:00 PM
- Weekend Afternoon/Evening: 12:00 PM – 8:00 PM
Who We Are:
The Jewish Community Centre (JCC) is more than just a workplace—it’s a vibrant hub of culture, connection, and community. As one of the largest engagement platforms in the Greater Toronto Area, we offer a diverse range of programs, including arts, fitness, education, daycare, summer camps, and more.
With a bold goal to triple our community engagement by 2026, we are on a transformative path to become the beating heart of Jewish life in the region. Join us in shaping the future of the JCC experience for 75,000+ people annually!
Are you our next Membership Experience Associate?
At your core, you're a superb community connector with a strong flair for helping people and providing exceptional customer service. Jewish culture, traditions, and a connection to Israel are evident in your passionate and friendly interactions. You are also able to work a flexible schedule including some evenings and weekends. Your English language skills are superior, oral and written, and if you speak Hebrew and/or Russian it is a huge asset. This position supports our front-line Membership Sales and Programs teams by providing the following essential service functions:
- Greet and assist members and guests, ensuring a positive first and last impression.
- Provide accurate and helpful information about JCC programs, services, and events through in-person interactions, phone calls and emails
- Promote and sell JCC programs, classes, and special events.
- Stay informed on program updates and new offerings.
- Provide wayfinding assistance, distribute towels and wristbands at the main floor atrium desk.
- Maintain cleanliness and organization at the fitness floor desk, including restocking wipes, tidying weights, vacuuming turf, assisting with equipment checks, and performing minor repairs.
- Handle administrative tasks as needed.
- Support sales and service teams with tours, introductions, meeting bookings, confirmations, and new member onboarding.
- Professionally address and resolve complaints, escalating to a supervisor when necessary.
- Ensure smooth communication and shift transitions within the team.
- Submit and follow up on maintenance requests with facilities and property management.
- Represent the JCC by engaging with members and guests, helping them feel 'at home.'
- Actively participate in JCC programs and events to enhance the community experience
What do you bring?
- Superior customer service skills
- At least one year in a customer facing role
- Excellent oral and written communication in English (Hebrew or Russian is an asset)
- A positive and optimistic approach in problem solving and team collaboration
- Ability to multitask and manage multiple priorities effectively
- Strong technological skills and ability to support members who need guidance
- Commitment to the mission of the JCC and comfortable working for a non-profit organization
- A passion for serving in the Jewish community
Perks & Benefits:
- Discounted JCC Membership – Access to our fitness centers, classes, and programs.
- A flexible, people-centered work environment that values your well-being.
- Free parking
Ready to Make an Impact? Apply Today!
We welcome candidates from all backgrounds and experiences—don’t self-select out if you don’t meet every requirement. If this role excites you, we want to hear from you!
Please e-mail Mari Beiles, Human Resources Generalist at [email protected] by August 31, 2026 with your resume and weekly availability for year-round/school year. The JCC does not use AI for screening.
We appreciate your application; however, we will only be contacting the candidates we wish to interview.
Don’t self-select out if you’re missing a bullet point or two of this job description from your resume. We are open to candidates of all backgrounds and are committed to cultivating a diverse and inclusive team. If this job description energizes you, let’s talk.
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
Application question(s):
- Are you able to commit past the summer months (during school year)?
Language:
Work Location: In person
