Flight Attendant (YYZ)
Flair Airlines Ltd.
Toronto, ON
Flair Airlines is Canada’s only independent low fare airline. Headquartered in Edmonton, Alberta, our mission is to change the lives of Canadians by making air travel truly
affordable and getting them off of their couches, out of their cars and into the air! As important as our low fares are, we also recognize that our real product is our people – it’s the way we treat our customers on each and every flight that sets us apart from “those other airlines” and keeps them coming back.

We are seeking strong team members who will help drive the airline’s expansion. Flair currently has a fleet of four Boeing 737-400s and has recently introduced its first Boeing 737-800NG, with plans to add additional 737-800NGs to the fleet this summer and into next year. This spring, Flair became the first airline in North America to become officially autism-aware certified through Autism Double-Checked. Our flight crews completed certification training to recognize and cater to the needs of families that have children with autism spectrum disorder (ASD).

We are currently looking for Flight Attendants for our base in Toronto. We want to hire the best and are always looking for top talent to join our team! If you are looking for an exciting, progressive career, please send us your resume, cover letter, and short three-minute video.

Primary Responsibilities:
  • Perform in?flight service duties: greet passengers, provide in?flight announcements, safety demonstrations, serve beverages and meals and be accountable for
in-flight sales transactions;

  • Provide customer service and assistance to passengers with various items including answering general questions and stowing carry?on items, which may include
pushing, pulling, reaching, stooping, twisting, kneeling, lifting and carrying items;

  • Operate mechanical and emergency safety equipment;
  • Light grooming of aircraft as required;
  • Provide assistance and timely communication to passengers during emergency and unusual incidents (i.e. delayed flight, severe weather condition, turbulent flight,
etc.);

  • Adhere to all company policies and Transport Canada regulations to ensure a safe cabin environment is maintained; and
  • Provide consistent levels of superior customer service and satisfaction by anticipating customer needs and exceeding expectations in the provision of service.
Flight Attendant Requirements:
  • Must be 19 years of age or older;
  • Completion of a high school diploma or equivalent;
  • Must be able to communicate with an advanced level of written and spoken English;
  • Must be legally eligible to work in Canada with no restrictions;
  • Must hold a current valid passport; where a Canadian Passport is not held, a Canadian Permanent Resident card (accompanied with all individual Visas necessary to enable you to perform the duties of a Flight Attendant wherever Flair Airlines operates) is required;
  • Must successfully complete Initial Training to become a qualified Flight Attendant, full participation in training is required (no absences). Must successfully complete yearly recurrent training to maintain status as a qualified Flight Attendant;
  • Must be able to obtain and maintain an Airport Restricted Area Identification Card (requires a 5-year traceable history, a clear criminal record and a Canadian citizenship or Permanent Resident Card);
  • Successful completion of a pre-employment aviation medical (including alcohol and drug screening) and a criminal record check;
  • Must be available and willing to work any hour of the day, and any day of the week or year, as scheduled. This includes holidays and weekends;
  • Ability to be away from home for extended periods of time with a schedule that varies, often on short notice;
  • Must be available for reserve shifts. When on call for reserve, Flight Attendants must be contactable and able to report to work within 90 minutes of the request
being made;

  • Successful completion of the CT301 course through the Inflight Institute is required prior to receiving company initial training, if selected. The cost of the course is
reimbursed by Flair if the candidate successfully completes six (6) months of continuous employment;

  • Patient and able to work effectively both individually and as a member of a team; sometimes under difficult and stressful circumstances;
  • Safety conscious and positive attitude;
  • Previous customer service or serving experience is an asset; and
  • French fluency is considered an asset.
Required Competencies for all Flair Airlines Team Members!

ACHIEVEMENT ORIENTATION

All Flair Airlines team members aim to demonstrate the motivation to work hard, be successful, achieve difficult goals and complete challenging tasks.

FACILITATING TEAMWORK

We are looking for people who promote teamwork, cooperation and identification within the work group., and who can collaborate with other areas within the Company.

INTEGRITY AND TRUST

We need team members who build relationships based on integrity and trust. It’s not just what you say, it’s what you do!

MANAGING UNCERTAINTY

Flair team members will effectively cope with change and be able to make decisions sometimes without all the information. You need to be comfortable with a changing set of circumstances and be able to adjust accordingly.

How to Apply:
Applications should clearly demonstrate how your skills meet, or surpass, the requirements of the Flight Attendant position. Further information about the Company can be
found at www.flyflair.com. Please email your resume, cover letter, and a link to your short video (explained below) to YYZFA@flyflair.com.

Please create a private YouTube video of yourself (three minutes maximum), in which you answer the following questions:

1. Tell us about an occasion when you believe that you delighted a customer.

2. Passenger would like to purchase a muffin, but we are all sold out; how do you sell them a croissant instead?

We wish to thank everyone who applies, however due to the number of applications received only those shortlisted will be contacted. We cannot accommodate phone inquiries.

Flair Airlines offers a competitive compensation package including medical and dental benefits, short and long-term disability, life insurance, dependent life insurance, employee & family assistance program and a staff travel program.

We look forward to meeting you at Flair Airlines!