Order & Data Entry Clerk
CanPrev
Scarborough, ON

CanPrev is a proudly Canadian company that grew out of a desire to make all natural medicines safe, effective and accessible to everyone. And for over ten years, we have focused on making the best possible products that informed patients and real natural practitioners can use. And it isn't just the quality of our formulations or ingredients that makes CanPrev great. We believe the best natural medicines should come with the best customer support.

We are looking for an order and data entry clerk to join our winning team. This is a great role for those who thrive in high-speed environments, delight in critical problem solving, and are armed with fast fingers and eagle eye attention to detail.

As a service specialist, you play an important role in developing strong, positive relationships with CanPrev. You understand that customer satisfaction involves ensuring the entire value chain operates in a smooth and efficient fashion.

If this sounds like like fun, please apply directly.

Position Detail:

Essential responsibilities

  • Delivering great inbound customer experiences with our professional, retail and consumer customers, whether it is over the phone, online or through email
  • Entering orders into our ERP system
  • Working closely with shipping and fulfillment teams to get orders efficiently and accurately processed

Desired Skills & Experience

  • Positive attitude and great customer service skills
  • Critical thinking and problem solving skills
  • Attention to detail
  • Ability to multitask and adapt to changes
  • Must be tech savvy and able to learn and work in a variety of IT systems
  • Bilingual in English and French an asset

Job Types: Full-time, Permanent

Experience:

  • Data Entry: 1 year (Preferred)

Language:

  • English (Required)
  • French (Preferred)