Health Sciences North (HSN) is a regional resource and referral centre for over 600,000 residents across northeastern Ontario. It features state-of-the-
art technology with over 3,900 employees, 800 volunteers and a medical, dental and midwifery complement of 260. HSN has become a Research and
Academic Health Science Centre affiliated with the Northern Ontario School of Medicine and the Advanced Medical Research Institute of Canada.
Toll free / Sans frais www.hsnsudbury.ca
Clinical Manager, Emergency Services
Posting #: 20-1096
Status: Permanent Full-Time
Location: Sudbury, Ontario
A dynamic and growing health care environment awaits you in Sudbury, Ontario: Canada’s happiest
city! Surrounded by provincial parks and over 300 lakes, Greater Sudbury has over 160,000 residents
and has a rich mix of urban, suburban, rural and wilderness environments. Only a one-hour flight or
four-hour drive from Toronto, here you will experience the balance of a challenging career and a
comfortable lifestyle, right in the heart of Northern Ontario’s largest city.
Under the general direction of the Administrative Director, Critical and Emergency Care, Health
Sciences North (HSN) is seeking an innovative leader for the position of Clinical Manager,
Emergency Services. The incumbent will be required to provide leadership and direction through
planning and organizing the day-to-day operations of the Emergency Department (ED), promote the
delivery of optimal care to patients through day-to-day planning and management of human and
The ideal candidate will have a minimum of a four (4) year Bachelor’s Degree in Science of Nursing
(BScN) or in a related professional health care field, from an accredited university. Preference will be
given to candidates with a Master’s Degree, or who are actively pursuing a Master’s in Business or
Health Administration. We are looking for someone with a minimum of five (5) years’ experience
working as a health care professional in an ED within a health care environment and a minimum of
two (2) years’ experience working in a leadership/supervisory role, preferably in a health care
If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity,
you are encouraged to view the full job description on the HSN Careers Website.
We offer competitive salary and vacation, extended health and dental benefits, a pension plan through
HOOPP and relocation allowance to assist with moving expenses.
Interested applicants are asked to apply directly to posting #20-1096 by November 11, 2020 on the
HSN Careers Website at hsnsudbury.ca/careers. To learn more about Sudbury, find the Relocating to
Sudbury link on our careers portal.
Date Posted: October 28, 2020
Posting #: 20-1096
Position: Clinical Manager, Emergency
Status: Permanent Full-Time
Program: Critical and Emergency Care
Department: Emergency Services
Site: Ramsey Lake Health Centre (RLHC)
Provide leadership and direction through planning and organizing the day-to-day operations of the Emergency
Department (ED). Promote the delivery of optimal care to patients through day-to-day planning and
management of human and material resources.
Under the general direction of the Administrative Director, Critical and Emergency Care.
1. Develop goals and objectives, and use lean principles to establish and implement procedures for
2. Coordinate the day-to-day utilization of human and material resources to achieve program functions.
3. Design, promote, and facilitate the use of systems to ensure that the provision of patient care is
consistent with program and professional standards.
4. Identify problems and deficiencies in the delivery of optimal patient care, and facilitate a multi-
disciplinary approach to the formulation of solutions.
5. Determine and document space, equipment, supply, and service requirements; select and purchase
equipment and supplies as budgeted.
6. Assume fiscal accountability of the departmental operation according to approved budget.
7. Provide hospital wide on-call coverage for problems and serious issues after hours and on weekends
according to scheduled rotation.
8. Ensure a safe environment for patients, staff and visitors; investigate, report, debrief and take or direct
corrective action as appropriate on incidents.
9. Evaluate patient care and satisfaction on an ongoing basis and formulate solutions for improvement.
10. Manage human resources which include: recruitment, selection and training.
11. Guide, motivate, monitor and supervise staff, develop standards of performance, evaluate
performance and make recommendations on disciplinary action if required.
12. Lead the Program’s staff in the development and monitoring of quality indicators.
13. Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its
regulations, and HSN policies.
14. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve
15. Participate in the accreditation process and work to ensure that the program and HSN achieve,
maintain and continually improve upon their accredited status.
16. Teach, coach and lead staff in the development and monitoring of quality indicators and improvement
17. Engage in and foster professional development of all staff and provide opportunities for learning within
18. Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct
corrective action as required on incidents.
19. Collaborate with internal and external stakeholders/organizations/community groups to achieve
program objectives, integrate and link services and foster partnerships across the continuum of service
20. Participate in education and training specific to current, relevant federal and provincial health and
safety legislation, standards and guidelines.
21. Represent the department or program on various committees and in meetings as required.
22. Perform other duties as required.
EDUCATION AND TRAINING:
1. Minimum of a four (4) year Bachelor’s Degree in Science of Nursing (BScN) or in a related
professional health care field, from an accredited university.
2. Master’s Degree or actively pursuing a Master’s in Business or Health Administration is preferred.
3. Current Certificate of Registration in good standing with an applicable regulatory college is required.
4. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
1. Minimum of five (5) years’ experience working as a health care professional in an ED within a health
2. Minimum of two (2) years’ experience working in a leadership/supervisory role, preferably in a health
1. Demonstrated knowledge of a variety of groups of stakeholders both within and outside of HSN.
2. Demonstrated ability to apply hospital and departmental policies.
3. Demonstrated ability to manage staff performance and initiate and conduct performance evaluations in
accordance with HSN policy.
4. Demonstrated ability to work independently and make sound judgments involving technical and
5. Demonstrated team-building skills with the ability to lead, motivate, and teach others by using the
principles of adult learning.
6. Demonstrated time management, prioritization, organization, and problem-solving skills.
7. Demonstrated ability to provide a customer-focused approach to service delivery.
8. Demonstrated ability to coach, advise and teach others using the principles of adult learning.
9. Demonstrated training, experience or utilization of lean methodology for process improvement.
10. Demonstrated ability to independently identify issues, plan improvements, measure success and
11. Knowledge of relevant legislation and principles of management, hospital committee structure, conflict
management and resolution, system needs analysis and organizational assessment.
12. Ability to use tact and discretion in dealing with health care providers and employees.
13. Demonstrated excellent computer skills with proficiency in Microsoft Office software, e.g. Word, Excel,
Power Point and Outlook and patient information systems.
14. Demonstrated superior interpersonal and communication skills, both written and verbal.
15. Demonstrated commitment to the safety of co-workers and patients.
1. Demonstrated commitment to ongoing professional development.
2. Demonstrated professionalism in dealing with confidential and sensitive issues.
3. Demonstrated positive work record and excellent attendance record.
4. Ability to meet the physical and sensory demands of the job.
5. Ability to travel between local sites.
Selection Process: Candidates will be selected for this position on the basis of their skill, ability,
experience and qualifications as identified in the resume and completed
Application Form submitted. The Hospital reserves the right to conduct a formal
interview where required.
Shift: As Assigned
Bilingualism is an Asset
N.B. Applications for this position must be submitted to the Human Resources Department before 1600
hours on November 11, 2020.