PERKS & BENEFITS
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Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance, and more
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Pension plan
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Tuition reimbursement
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Opportunities for advancement and ongoing professional development
POSITION SUMMARY
Reporting to the General Manager, Aftermarket Sales (Canada), the Senior Specialist, Trade Compliance & Import Operations is responsible for managing the direct importation of equipment into Canada, including shipments to non-Crown locations such as dealers and customer sites. This role ensures full compliance with Canadian customs and trade regulations while supporting broader trade compliance initiatives across the Canadian organization.
This role offers the opportunity to be the key Canadian contact while remaining closely connected to and supported by our Corporate Trade Compliance and Supply Chain teams in New Bremen, Ohio. You’ll collaborate regularly with internal partners and external stakeholders, including customs brokers, freight forwarders, and regulatory authorities.
POSITION DESCRIPTION
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Manage and oversee direct import operations into Canada, including shipments to dealers and customer locations
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Ensure compliance with Canadian customs laws, regulations, and internal corporate policies
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Coordinate with customs brokers, freight forwarders, and regulatory authorities to facilitate efficient import processes
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Support harmonized tariff classification, country of origin determination, and customs valuation processes
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Optimize duty and tax programs and ensure compliance with applicable trade agreements (e.g., CUSMA, CETA, CPTPP)
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Review and ensure accuracy of import/export documentation and regulatory filings
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Perform restricted party screening and support compliance investigations where required
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Conduct audits and compliance reviews to identify gaps and implement corrective actions
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Support responses to CBSA inquiries, SIMA investigations, and regulatory requirements
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Collaborate with U.S.-based corporate teams to align with global trade compliance strategies
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Contribute to development and implementation of trade compliance policies, procedures, and training materials
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Support continuous improvement initiatives related to trade compliance and import operations
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Maintain accurate records in ERP systems and ensure data integrity
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Other duties as assigned
KNOW HOW & EXPERIENCE
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Bachelor’s degree in International Trade, Supply Chain, Logistics, Business, or a related field (or equivalent experience)
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Minimum 5 years of experience in Canadian trade compliance, customs, or import operations
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Strong knowledge of CBSA regulations, HS tariff classification, country of origin, valuation, and duty/tax programs
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Experience with SIMA regulations and duty implications
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Proven experience managing imports into Canada from global sources
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Demonstrated ability to work with customs brokers, freight forwarders, and regulatory authorities
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Familiarity with free trade agreements such as CUSMA, CETA, and CPTPP
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Experience supporting audits, compliance reviews, and documentation accuracy
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Proficiency with ERP systems and Microsoft Excel
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Strong communication, organizational, and problem-solving skills
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Experience working with U.S.-based corporate teams in a global framework
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Experience with the CARM portal and CBSA communications
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PIP program experience is considered an asset
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Trade compliance or customs certification (e.g., CCS) preferred
At Crown Lift Trucks, we believe in fairness and transparency. While most of our hiring decisions are made by people, we may use technology, including AI-based tools, to assist with parts of the process such as screening or assessments. If this happens, it is always supported by human review.
We welcome applicants with diverse backgrounds and do not require Canadian work experience for this role.
This job posting is for an existing vacancy (not for a future candidate pool).
Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.
We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.
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