Rosewood Estates Winery & Meadery is a family owned and operated producer of honest, low-intervention wine, innovative mead and local honey. We are seeking candidates for the position of Hospitality Associate at the Rosewood farm in Beamsville Ontario. If you’re a passionate and engaged beverage professional looking to join a small but specialized team of winemakers, sommeliers, managers, chefs, and beekeepers we would love to meet you.
The successful candidates will work directly under the supervision of our Hospitality Manager and be intimately involved in all aspects of retail and hospitality operations on the farm. We are a dynamic and ever-changing operation, and while no two days will ever be the same, the role of Retail Associate includes (but is not limited to) the following core responsibilities:
Providing exceptional customer service to guests to the farm, being a positive and friendly face to give a great first impression to all visitors;
Staffing the tasting bar and bottle shop, conducting educational and entertaining tours, assisting with special events and projects;
Educating all guests on our history, our products (wines, meads, & honeys), and our farming and beekeeping practices;
Representing Rosewood at off-site and/or in-house functions as required;
Executing POS sales, packing and shipping of orders, wine club sign-ups, and other administrative duties as directed;
Remaining active throughout the day by maintaining a clean and presentable work environment, stocking and facing shelves, and other duties as directed
We are looking for individuals with the following qualifications:
Passionate about wine and providing an outstanding guest experience to all visitors to the property;
Ability to legally work in Canada;
Wine knowledge, education and background are preferred but not required;
Self-starter and multi-tasker with the ability to perform calmly in fast-paced environments;
Good communication skills and ability to work both independently and as part of a team;
Ability to lift and carry 40-lbs;
Ability to stand and move for long periods of time;
Ability to adhere to safety and operational procedures;
Hold a valid Ontario driver’s license;
Smart Serve certified and over the age of 18;
We offer a competitive hourly wage, along with the opportunity to grow your passion for the wine industry. Our positive team environment gives you the opportunity to wear many hats and to assist with other aspects of production, viticulture and viniculture as time permits. We are constantly searching, tasting, and asking questions about how we can grow and get better as a team.
If this sounds like something you would like to be a part of, please send your resume and cover letter in confidence to Matt Finn, Hospitality Manager at email@example.com. We thank all applicants for their interest, but only only selected candidates will be contacted for an interview.