Our client is seeking a Boutique Host who exemplifies our brand’s commitment to exceptional service and luxury hospitality. As the first point of contact, you will set the tone for the client experience, ensuring every interaction is seamless and welcoming and reflects our brand’s prestige This role is also crucial in supporting the sales team by maintaining smooth operations and upholding the highest service standards.
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What you will do
Client Engagement & Hospitality
- Warmly welcome all visitors, ensuring they feel valued and attended to upon arrival.
- Manage waiting areas, maintaining a comfortable and organized environment.
- Offer refreshments and provide thoughtful, tailored hospitality.
- Schedule and confirm client appointments, coordinating efficiently with the sales team.
- Sales Floor & Operational Support
- Assist with gift wrapping and product presentation, enhancing the luxury shopping experience.
- Securely facilitate the movement of products between the sales floor and vault.
- Support cash handling procedures, ensuring accuracy and compliance.
- Maintain a clean, organized wrapping station and hospitality area, ensuring all supplies are well stocked.
- Communicate effectively with the sales and leadership teams to address client needs promptly
- Support opening and closing procedures, including setup and breakdowns.
- Assist with special projects and operational needs as required.
Experience preferred: Flexibility & Adaptability – Comfortable working in a fast-paced environment, with availability on weekends and holidays
Your Profile
- Previous Experience – Prior experience in a luxury retail or hospitality host role is preferred.
- Exceptional Communication – Ability to engage and connect with diverse clientele professionally.
- Attention to Detail – Strong organizational skills to manage multiple tasks while maintaining service excellence.
- Polished Professionalism – Well-groomed appearance and demeanor aligned with luxury brand standards.
- Luxury Hospitality Experience – Background in high-end hospitality, retail, or fine dining, with expertise in table etiquette, beverage service, and gift wrapping.
- Customer-centric mindset – Passionate about proactively delivering flawless, personalized service.
- Operational Efficiency – Strong multi-tasking skills, seamlessly balancing front-of-house and back-of-house operations.
- Luxury Brand Awareness – Knowledge of luxury retail, fashion trends, and high-end clientele expectations is preferred
Pay: $22.50 per hour
Work Location: In person
