Job Summary
We are seeking an experienced and detail-oriented Logistics Coordinator with a strong background in freight brokerage and dispatch operations. This role is focused on carrier sourcing, load execution, and real-time shipment management across Canada and cross-border lanes.
The ideal candidate will have minimum 2 years of hands-on experience in a freight brokerage environment, with the ability to manage multiple shipments simultaneously, negotiate effectively with carriers, and ensure high service levels for customers.
Responsibilities
- Source, negotiate, and dispatch carriers for LTL, FTL, and cross-border shipments
- Manage day-to-day load execution from pickup to delivery
- Track and trace shipments proactively, updating TMS, internal teams, and customers
- Coordinate with shippers, consignees, and carriers to ensure on-time pickups and deliveries
- Resolve operational issues quickly and efficiently (delays, reconsignments, accessorials, etc.)
- Build and maintain strong relationships with carrier partners
- Provide competitive and accurate rates to the sales team
- Monitor carrier performance and support continuous improvement initiatives
- Ensure accurate data entry, documentation, and billing support
- Identify opportunities to upsell and support business growth
Qualifications
- Minimum of two years’ experience in freight brokerage or logistics coordination, with a solid understanding of freight operations.
- Proven negotiation skills to secure favorable rates and terms with carriers and clients.
- Strong customer relationship management abilities to build trust and ensure client satisfaction.
- Solid understanding of transit times, routing, and geography across Canada and the U.S.
- Excellent negotiation and problem-solving skills
- Strong communication skills (verbal and written)
- Ability to work in a fast-paced, high-volume environment
- High attention to detail and accuracy in order management
- Proficient in TMS systems, Excel, and Outlook
Join us to be part of a vibrant team dedicated to delivering exceptional logistics solutions! Your expertise will help streamline operations, strengthen client partnerships, and drive success in a fast-moving supply chain environment.
Pay: $50,000.00-$65,000.00 per year
Benefits:
Work Location: In person
