Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly demeanor, strong organizational skills, and proficiency with various office software. The position offers an opportunity to work in a dynamic environment where attention to detail and multitasking are essential.
Duties
- Greet visitors and clients promptly and professionally, creating a welcoming atmosphere
- Answer multi-line phone systems, directing calls appropriately and taking detailed messages
- Manage appointment scheduling and confirmations using office management software.
- Perform data entry tasks accurately, maintaining up-to-date records and files
- Handle administrative responsibilities including filing, photocopying, and proofreading documents
- Assist with billing, bookkeeping, and basic financial recordkeeping as needed
- Support office operations by coordinating correspondence, managing supplies, and ensuring the front desk area remains organized
- Provide excellent customer support by addressing inquiries efficiently and courteously
- Maintain confidentiality of sensitive information in compliance with company policies
Skills
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Experience with QuickBooks or similar bookkeeping software is preferred
- Excellent computer skills with the ability to perform data entry quickly and accurately
- Previous clerical or administrative experience, especially in medical or dental offices, is highly desirable
- Exceptional customer service skills with professional phone etiquette and organizational abilities
- Ability to manage multi-line phone systems effectively and handle high call volumes
- Strong typing skills with attention to detail for proofreading and document accuracy
- Ability to prioritize tasks efficiently in a fast-paced environment
- Knowledge of front desk procedures, filing systems, and basic bookkeeping practices is advantageous
- This role is vital to maintaining smooth office operations and ensuring a positive experience for all visitors and clients.
Job Type: Full-time
Pay: $17.85-$22.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
