Restaurant Manager – Gusto Caledon
Job Type: Full-time
Location: Caledon, ON
Job Summary
Gusto Caledon is looking for an experienced Restaurant Manager to oversee the daily operations of our full-service restaurant and bar. The successful candidate will lead the front-of-house team, ensure exceptional customer service, maintain high operational standards, and manage both restaurant and bar operations. This is a hands-on management position that requires strong leadership, organization, and bar knowledge.
Responsibilities:
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Oversee the day-to-day operations of the restaurant and bar.
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Lead, train, coach, and supervise front-of-house staff.
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Recruit, interview, and onboard new employees.
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Create weekly staff schedules and manage labour costs.
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Ensure all opening and closing procedures are completed properly.
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Maintain high standards of customer service and guest satisfaction.
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Resolve customer concerns professionally and efficiently.
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Ensure food and beverage quality meets company standards.
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Manage bar operations, including cocktail quality, beer and wine service, inventory, and responsible alcohol service.
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Monitor inventory levels and place food, beverage, and supply orders.
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Control food and beverage costs while minimizing waste.
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Ensure compliance with all health, safety, liquor licensing, and food handling regulations.
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Perform daily cash reconciliation and monitor sales performance.
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Maintain cleanliness and organization throughout the restaurant, bar, kitchen, washrooms, and dining areas.
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Work closely with the kitchen team to ensure smooth service during all shifts.
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Support restaurant promotions, events, and marketing initiatives.
Qualifications:
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Minimum 3 years of restaurant management experience in a full-service restaurant.
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Minimum 2 years of bartending or bar management experience is required.
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Strong knowledge of cocktails, beer, wine, spirits, and responsible alcohol service.
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Experience managing both restaurant and bar operations.
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Strong leadership and team management skills.
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Excellent communication and customer service skills.
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Experience with staff scheduling, hiring, coaching, and performance management.
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Experience with inventory management, ordering, and cost control.
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Knowledge of POS systems, cash handling, and end-of-day reconciliation.
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Smart Serve Certification is required.
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Food Handler Certification is considered an asset.
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Must be available to work days, evenings, weekends, and holidays.
What We’re Looking For:
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A hands-on leader who leads by example.
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Someone who thrives in a fast-paced environment.
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Strong organizational and problem-solving skills.
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Ability to motivate staff and maintain a positive team culture.
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Professional appearance and excellent interpersonal skills.
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Passion for hospitality and delivering exceptional guest experiences.
