Who We Are:
HBC is a diversified global retailer, focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings.
Founded in 1670, HBC is the oldest company in North America. Our portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.
Our leading banners across North America and Europe include Hudson�s Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the largest department store group in Germany, and Belgium�s only department store group Galeria INNO.
We have significant investments in real estate joint ventures. HBC has partnered with Simon Property Group Inc. in the HBC Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, HBC has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.
A truly global corporate citizen, HBC is committed to responsible business practices to bring about positive change, and we work hard to shape a sustainable future for people and the planet. Our philanthropic initiatives help create healthy families, strong communities, and sport excellence in the cities and countries in which we operate around the world, while striving to create innovative programs and resources that provide flexibility for work-life balance in order to maintain a positive working environment
What This Position Is All About:
The Personal Shopper will pride themselves on offering customers the highest level of service and advising on a one to one personal shopping basis. The Personal Shopper will wear TOPSHOP at all times, showcasing how it should be worn day to day and will be a style leader showing passion and enthusiasm for the TOPSHOP brand.
Who You Are:
Excellent time management skills
Strong customer service skills
Strong organizational, communication and interpersonal skills
You Also Have:
1-2 years of experience in Personal Shopping or a similar environment
Experience working in a high paced retail environment
Ability to build a strong client base
A strong sense of style, and an ability to interpret that of others
As The Personal Shopper, You Will:
Offer the highest level of service with a genuine passion and enthusiasm for the brand
Line Management responsibility for one Personal Shopping Assistant
Have a great understanding of the department, store and company procedures while being flexible to accommodate any client request
Build a high net worth client base through networking opportunities and build a weekly diary and recognize short falls in appointment numbers
Have a strong sense of personal style and be able to interpret that of others
Confident in approach to press interviews and photo shoots, able to talk about the service in a positive and inspirational way
Delegate tasks accordingly across service to meet and exceed client expectations
How Often You May Travel:
Your Life and Career at HBC:
Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time employees (including medical, vision and dental).
An amazing employee discount
Thank you for your interest with HBC. We look forward to reviewing your application.
HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.