MANAGER IN TRAINING
To prepare for a leadership position in a Fountain Tire location where you will ensure a superior customer experience is consistently delivered and a profitable business is continually developed. Candidates will have the flexibility to travel and/or relocate for training or management opportunities.
With 65 years in the business of satisfying customers’ tire and service needs, Fountain Tire continues to grow and flourish. As part of that growth and commitment to excellence, we are searching for experienced Automotive and Tire Management Professionals to join our British Columbia Management Training Program. At Fountain Tire, success is centered on providing an exceptional customer experience and building strong community relationships. Store Managers are leaders and builders, believing and succeeding in an Owner/Operator model. They thrive on innovation, building a business and providing outstanding customer service. We’re looking for career-minded Managers who aspire to own a piece of the action: At Fountain Tire we offer a competitive total compensation package featuring a 50/50 partnership opportunity – invest in the business and share in the profits.
DUTIES & RESPONSIBILITIES
Working in Fountain Tire store locations, the Manager in Training will work closely with several Store Managers and the Operations team to prepare for a leadership position within a Fountain Tire store location. The Manager in Training will receive coaching and experience to:
Maintain store operations in compliance with the Store Operating Agreement, and the Code of Conduct.
Build and develop a skilled and knowledgeable team that is aware of, and leads in, store operational procedure best practices, company policies & procedures, and both government and industry regulations and legislation.
Build strong customer relationships and provide exceptional customer experiences.
Grow the Fountain Tire business by sourcing and developing an incremental customer base with a focus on gaining market share.
Grow and develop a progressive team through industry and career focused Learning and Development, ongoing performance feedback, and open communication.
Identify and prepare successors for key store positions.
Source vendors and suppliers to effectively operate the store location.
Ensure proper maintenance and protection of store facilities, vehicles, equipment, inventory and other assets of Fountain Tire. This includes providing for required reporting and record keeping.
Protect and enhance the Fountain Tire brand within the store’s market.
Complete and submit an annual budget; this includes forecasting revenue, expenditures, and talent requirements. Accurately track budgeted numbers throughout the fiscal year with particular attention to achieving operational benchmarks.
Act as a champion for the Fountain Tire Program and Culture and take advantage of the full benefits of the Program offered by Head Office.
Provide a safe working environment for the team through leading the “Safety Excellence Program”.
KNOWLEDGE, SKILLS & ABILITIES
Sound knowledge of effective operational procedures in a related industry.
A customer focused approach (willingness to serve).
Proven ability to attract, develop and retain an engaged team.
Working knowledge of financial reporting.
Proven track record in initiating sales opportunities and growing market share.
Strong computer skills with intermediate proficiency in all facets of MS Office.
Demonstrated ability to set goals and achieve results.
Exceptional communication skills with demonstrated ability to resolve conflict and maintain effective relationships.
Solid organizational and time management skills in order to prioritize competing demands.
Understand of importance of relationships with customers and willing to involve yourself and the business in the community.
Entrepreneurial spirit and drive.
Ability to work flexible hours including evenings, weekends and holidays.
Ability to relocate for training (if Necessary) and to a designated location for permanent management / ownership opportunity.
Commitment to the Fountain Tire Program.
EDUCATION & EXPERIENCE
Diploma - an equivalent combination of education and experience may be considered.
8 Years’ Experience as a Manager, Assistant Manager or Mechanical Service Manager in the Automotive Industry – Mechanical and or Tire after-market industry.