Technical Writer (Contract)
Connected
Toronto, ON
As a Technical Writer at Connected, you will make a huge impact by advocating for products on a variety of platforms and digital mediums, including web and mobile apps, wearables, smart cars and connected home. You’ll be working closely with engineers and product teams to help craft the tools and documentation to simplify the integration of products by external developers.

This role will be a 4-week contract.

Connected is a rapidly growing product development firm located in the heart of downtown Toronto. We partner with the world’s leading organizations to build software-powered products that are enjoyed by millions of users globally. You likely have our clients' apps on your homescreen, their smart products in your home, or wear their devices every day to stay connected. Composed of software engineers, human-centred designers, and product managers, we are on a mission to build better products. Connected is one of CANADA’S TOP SMALL AND MEDIUM EMPLOYERS three years running and one of LINKEDIN’S TOP STARTUPS.

Qualifications:
1 year + experience as a technical writer, developer advocate or evangelist, or in a similar external role focused on developers, product or technology
Formal education (Bachelors or equivalent) and/or relevant work experience in building large scale software products is a plus.
Experience creating documentation for a technical audience with varying skill sets
Experience running structured and unstructured sessions to gather and curate information from engineers
Excellent communication skills, including written and verbal
Strong collaboration skills with the ability to be self-driven, reliable, and accountable

Responsibilities:
Create insightful content for developers and technical audiences
Use informal and structured techniques to gain insights in processes or projects from developers
Develop an information architecture for developer documentation
Create tutorials by breaking down larger codebases into learnable material
Collaborate, teach and learn with fellow Connected engineers, designers, product managers, and our clients
Ensure documentation follows best practices and is digestible by end-user developers
Help us achieve our mission of building better products
To learn more, visit connected.io/careers

Full-time and Contract Positions Available - Apply Today!

Connected welcomes applications from all candidates. We especially encourage candidates to apply who are Women, Indigenous, LGBTQ+, People of Colour, candidates in caregiving roles, immigrants, and persons living with disabilities. We are an equal opportunity employer who recognizes the value of every individual’s contribution to the success of our team, clients, employees and community. We are committed to equal employment opportunities in our recruiting, hiring, employee development and promotion practices.

If you have a disability or special need that requires accommodation, please let us know by emailing hr@connected.io or calling 647-478-7493. Please provide your name, preferred contact method, and a detailed description of the nature of any accommodation that you may require. Please include any materials or processes that may be used to ensure your equal participation.