Job Summary
The Senior Program Manager, under the direction of the Executive Director, will primarily be responsible for the day-to-day operations of agency program(s). This position includes Residential and Home Share Program Management.
The Senior Program Manager will be involved in daily operations of employee management including, performance management, employee training, corrective action, developing agency policy and procedures.
Job duties
Some of the expected duties include but are not limited to: -
- Participating in continuous contract negotiation to ensure the program operates within agency budget
- Understand and use correct reporting procedures for serious or unusual incidents, including but not limited to client injury or illness, incidents of aggression, or injury involving employees
- Ensure that safe work practices are being followed
- Ensure all company property is maintained at an optimal level of cleanliness and tidiness
- Schedule and supervise program staff and monitor daily program(s) operations including casual call out
- Schedule, conduct, and attend regular staff meetings
- Ensure that the program(s) functions within the operating budget. Keep accurate accounts of petty cash. Prepare reimbursements for petty cash as required
- Function as a liaison with the community and promotes/encourages community involvement in the program. Establish a rapport with the community and community agencies. Provides liaison with government officials
- Maintain accurate records and documentation for external reporting and agency accreditation auditing
Key Competencies
· Proficiency in Computer skills (ability to navigate online software management, office 365 package inclusive of outlook, excel etc.)
· Strong Communication Skills
How to Apply
Interested applicants are invited to submit their cover letter and current resume to [email protected] or [email protected]. For a detailed job description, please contact our office at (250) 847-2285 or visit our website at www.highroadservices.net.
Job Types: Full-time, Permanent
Salary: $35 per hour
Benefits: Company pension, Dental care, Disability insurance, Employee assistance program, Extended health care, Life insurance, On-site parking, Vision care
Flexible Language Requirement: French not required
Schedule: Monday to Friday, On call, Weekend availability
Application deadline: Until satisfied.
Pay: From $35.00 per hour
Benefits:
- Casual dress
- Dental care
- On-site parking
Work Location: In person
