Who are we?
Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 10 stores in GTA and BC to-date and more to come! And we are so excited to have our first store at Calgary!
We are looking for a Store Manager/Assistant Store Manager to join our team for our new location at CF Chinook Centre.
What you’ll do
As a Store Manager / Assistant Store Manager, you will lead the team to provide top-tier customer service with outstanding product knowledge to all clients and maximize sales. Including but not limited to......
· Oversee daily store operations
· Schedule shifts, assign duties, organize meetings, and manage team calendars
· Lead team to meet sales targets
· Develop and implement marketing strategies to boost sales and performance
· Develop and enforce systems, policies, procedures, and standards
· Analyze market research and trends to assess consumer demand, potential sales volumes, and the impact of competitors' operations on sales for head office reporting
· Analyze sales and revenue for head office reporting
· Evaluate and improve customer service, respond to customer complaints, and escalate to higher management when needed
· Monitor staff performance; provide training
· Conduct interviews; select and train new staff
· Motivate staff to maintain morale and customer service standards
· Manage stock accurately
· Source and liaise with suppliers; monitor budget and restock products weekly
· Perform additional duties as assigned
What you’ll need
· 5 years of retail experience
· Proficient in communication and interpersonal relations
· Demonstrated strong leadership and store operation capabilities
· Proven problem-solving skills
· Adaptability to fast-paced work environments
To apply, please submit your resume and cover letter highlighting your relevant experience.
If you have any question, please contact [email protected]
Job Types: Full-time, Permanent
Pay: From $20.00 per hour
Additional pay:
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
