We are currently looking for a Driver Manager who has a passion for the transportation industry and would like to join a knowledgeable team of individuals that deal with specialized freight.
Job Description:
- Consistently answering the phone and dealing with driver requirements - hook up information, departure times, delay information and other concerns as required.
- Bill shipments in the system as well as know when to manifest them or strip them from a trailers manifest in the TMW.
- Work with multiple shared spread sheets in and keep all data current.
- Track shipments for customers
- Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
- Ensure carrier compliance with company policies and procedures
- Communicate with brokers, carriers and the customers to resolve any discrepancies
- Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL, ACE, ACI, PARS and PAPS and carrier confirmation.
- Proactively communicate service risks to customers to provide proper resolution
- Many other duties as advised or required.
Qualifications:
- Bachelor’s Degree or College Diploma in Logistics, Supply Chain Management and/or Business is required
- Must be computer literate
- Must be detail oriented and able to prioritize multiple task at any given time
- Able to work under pressure and spend a majority of your shift on the phone dealing with drivers, Terminal personal, as well as internal and external customers.
- Some understanding of the Dangerous Goods laws, as well as the hours of service legislation would be an asset.
- Minimum of 3 years of experience in Supply Chain/Transportation industry is required
- Proficient in Microsoft Office Suite with the aptitude to learn new software quickly
- Problem solving and decision-making skills with the ability to work in a team environment
